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“I will tell you things about this place. If anyone needs help, talk to Ricardo. He is the Man 100% that how He took care of me with no problem. I am very grateful for what He did for Me Verizon. Be so lucky that someone knows what He is doing. That is a fact ? I Ben Verizon for 20 years as customer I almost walk away from Verizon if was not for Ricardo awesome job ?”
“Vernon arrived on time with a courtesy call before his arrival and was able to resolve all my technical problems without issue. He was also very helpful in explaining the fixes. Get him a raise!”
“Great experience at Verizon store in Chicago. Tramel was incredibly helpful with the transfer and phone set up. He was able to manage three guests at the same time with no issues.”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“Thanks to Anthony and Anissa for helping me out they made the process of switching so easy and fast that I couldn’t believe we were done less than an hr for switching 6 lines I was prepared to be there half the day but they made it work highly recommend this place, they have people that know what they’re doing.”
11 AM - 7 PM
747 W 31st St, Chicago
Internet Service Providers
“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“Great customer service. Great Personality. Helped me porting my number to boost and recovering my Gmail accounts on new phone.
Great budget friendly price, too.
Thanks, Harry.”
“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
“Michael was very helpful and patient
He assisted me with my issues without making me feel stupid.He deserves a raise. Actually the whole staff was very professional.”
“We went to the store to switch phones between my wife and my daughter. Esme was very helpful. She knows exactly what we want and did it very quickly and professionally. We’re very happy with her and will come back if need something else”
“I loved the service in this company. I have been here for 3 years and Miss Hilda has always helped me, super attentive, friendly, she always knows how to guide me with every question. Thank you”
“I had a great experience with be the two ladies in the story the other day. They worked on getting me set up with two new phones and lines along with great discounts. They also took their time to explain all the details about the purchase and even transferred all my data correctly to the new phone without being ask. Great customer service and great personalities.”
“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Thank you, Steve. Your expertise, patience and sense of humor made the process easier. Thank you for allowing my husband to unknowingly set off your alarms. Hope no one is deaf now.”
“Hello LUC Student, sorry for not answering soon, but I think you are in the wrong place, this store is in the cermak between California and Marshall, we are sorry that you feel that bad, in this location in the last 5 months only works one person at a time. I also do not make my repairs, that's why your comment is my doubt, anyway I lose you again, apologies from any boost store that makes you feel bad.”
“I been a boost mobile customer for over 15 years and living in Madison Wisconsin, My Son bill is on auto pay with boost mobile at this location, I’m so pleased on how the customer service agent Miss Porscha reached out to me to see if the service is still going well…no one has ever done that before out of the 15 years I’ve been a customer…. Way to go Porscha…”
“Respectful young ladies && Amazing personality� i will keep making purchases in that location i was informed of all the plans and the futures in the phones && jazmine help me choose the right phone that i now love”
“I truly love this t-mobile they truly answered all my questions that I needed and helped me out thru everything. Love the Colombian staff that was there she’s the best!”
“Keara Zayvian their service was wonderful and they was quick and very knowledgeable about what was happening with my phone. I will recommend this store to family and friends. Thank you.”
“This particular location has always proven to be knowledgeable and treated me exceptionally well. Kendra and her team with Adrian Braziel deserving Honorable mention are always attentive while simultaneously multi-tasking!”
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“Want to highlight the manager Francisco, I was stuck in an endless loop of automated systems and he helped me get my service restored while assisting sales representatives and still finding time to welcome every customer walking in. Thank you Francisco!”