This Verizon store in Burbank provides very good service and helpful staff. Employees are knowledgeable and take care of customers, with one manager noted for excellent assistance. The store offers services for mobile, 5G home internet, and business needs. Customers can visit for help with phones, installations, or to send products back. While they cannot always resolve every issue, they explain next steps. The store allows online orders with in-store pickup, free shipping, and same-day delivery where available. Overall, the customer service far exceeds expectations, with staff proactively approaching and welcoming everyone.
I came into the store with some billing issues and the store manager Juan along with representative Raquel were both very kind and helpful.
August 2026
I had a great experience at the Verizon on 79th, Burbank location. Both Mgr maria and tech were able to help me with my problem and resolve it. Maria and tech Maria.
July 2026
Jasmine + manager Maria hooked it up!!!!! On my tv streaming services! + phone
