This Verizon store in Burbank provides very good service and helpful staff. Employees are knowledgeable and take care of customers, with one manager noted for excellent assistance. The store offers services for mobile, 5G home internet, and business needs. Customers can visit for help with phones, installations, or to send products back. While they cannot always resolve every issue, they explain next steps. The store allows online orders with in-store pickup, free shipping, and same-day delivery where available. Overall, the customer service far exceeds expectations, with staff proactively approaching and welcoming everyone.
Hands down the best Visit. I felt comfortable conversating And i give Alex G. A sales associate Thanks for making this happen for me.
April 2024
Fairly quick to transfer all the data from my old phone to my new s24+
February 2024
Want to highlight the manager Francisco, I was stuck in an endless loop of automated systems and he helped me get my service restored while assisting sales representatives and still finding time to welcome every customer walking in. Thank you Francisco!
