10AM - 8PM
7854 S Cicero Ave, Burbank“Just left this facility and I am very HAPPY! I have been made whole again!! "Eric the Manager" was truly awesome. He got me in and out in less than 20 mins. I explained my issue--he knew EXACTLY what to do. He did not make me wait for another "Associate/Technician" as they were all busy helping other customers, he took care of me himself. It's nice to know that competence and fast service can exist in the same place. This is perhaps one of the BEST Verizon Stores on the southside. Thank you, "Eric the Manager" and staff for really good service.”
7AM - 12AM
420 N May St, Chicago“Great experience! I moved to a new apartment this weekend and had issues activating the internet. Support tried to help me but unable to do so over the phone, so they sent technicians out first thing. Colin and Matt were timely, and fix the issue very promptly! They were polite and respectful. Overall great experience!”
10AM - 7PM
1300 W Madison St, Chicago“Great customer service representative Tramel was so helpful with the setup of my new phone went smoothly I had concerns that all of my information on my old phone iPhone 6 Plus wouldn’t completely transfer but it did”
11AM - 7PM
120 W 87th St, Chicago“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
9AM - 7PM
747 W 31st St, Chicago“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
“5 star experience. I had to help my mother in law upgrade her phone and combine contracts. A huge thank you to JAIME for handling this.She was multi-tasking and explaining everything clearly and concisely as she went. Transferring data between old and new phones while on the phone with Verizon HQ combining accounts!Master of her craft... thank you for making that, dare I say... enjoyable!”
10AM - 8PM
7261 Lake St, River Forest“It was a very great experience. I purchased a new phone and it was quick and easy. The Aaron was able to fine a discount on my account that significantly reduced the amount I was expecting. Overall it was a great experience”
10AM - 8PM
5640 S Harlem Ave, Summit“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
10AM - 7PM
3900 W Madison St, Chicago10AM - 8PM
3602 W 26th St, Chicago“The customer service at this location is outstanding. The ladies that work there are very patient, knowledgeable, and go above and beyond to make sure the customer is satisfied. I really appreciate their customer service along with their lovely personalities. It’s hard to find great service now days. I really recommend visiting the Boost Mobile store at 3602 W. 26th St. Chicago, IL.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
10AM - 7PM
2848 W Cermak Rd, Chicago“Hello LUC Student, sorry for not answering soon, but I think you are in the wrong place, this store is in the cermak between California and Marshall, we are sorry that you feel that bad, in this location in the last 5 months only works one person at a time. I also do not make my repairs, that's why your comment is my doubt, anyway I lose you again, apologies from any boost store that makes you feel bad.”
10AM - 7PM
5650 W Roosevelt Rd, Chicago“Tania was an amazing person. She assisted me very fast. Smile and kindness and great customer service. She is very acknowledged with everything I asked and have immediate answers. People who work at this store are kind, professionals and knowledgeable. Great customer service and great experience.”
10AM - 6:30PM
3320 W 63rd St, Chicago“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
9AM - 8PM
2832 W 63rd St, Chicago“I walked in there and the young lady and nice looking young man took really good care of me I walked out of there with a brand new iphone11 for a really good price !!!!!! Definitely a satisfied customer and going back!!!!!”
“Raleigh provided excellent customer service. She was great at helping me get everything that I needed and making sure that my new phone was all set up before I left.”
10AM - 7PM
606 W Roosevelt Rd, Chicago“I'm at this t mobil right now, Victor is helping my sister with her new cellphone, she's getting it activated at this t mobil. Victor is doing a very good job making my sister happy with her new cellphone. That's makes me happy as her sister.”
10AM - 7PM
13618 S Cicero Ave, Crestwood“I was having a problem setting up my new phone. I walked in on a Sunday afternoon and was taken care of immediately with no wait. The service was professional and courteous. My problem was resolved quickly. Would recommend.”
10AM - 7:30PM
5918 W Roosevelt Rd, Chicago“Good place the prices are good. The girl with the curly hair was very good made sure I understand the price and how to use my phone. She was nice I'll go back there next time”
“5 stars only because Alex was super helpful and actually was able to carry an entertaining conversation. She is highly intelligent with both apple and Android tech. I was dreading going in, but both times I visited and had her helping us, the process was seamless and enjoyable. My wife and I really needed that considering we had 2 tired kids with us?Give her a raise, promotion, whatever.... Just don't let her leave and have her train the other staff (some of them really need it there)!!!”
10AM - 7PM
558 Mannheim Rd, Hillside“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”
10AM - 8PM
115 N La Grange Rd, La Grange“I've been to three other T-Mobile locations in the past week. They each told me that my id was unacceptable. This woman simply scanned the temp driver's license and moved on with the sale. The hillside location had just today told me that my id was illegal and refused to talk to me. This place gets my business. Jessica is an exemplary customer service person. We had planned to go back the next day to complete the purchase but have been delayed by car trouble.”
“I took my mom to 55th and Wentworth location yesterday 5/20. We had the pleasure of meeting Store Manager Malek and his team members Edgar, Ramon and another gentleman whose name I apologetically don’t remember. The customer service from the whole team was PHENOMENAL. They were very helpful as well as knowledgeable with every issue that we raised and every question that we asked. Great job staff, kudos to you ALL for service with a Smile. This location can be the flagship store based on customer service, knowledge and overall Awesomeness.Thank You All for Creating A Quality Experience/Example!!”
“I went here for account problems. The provider was able to assist me with reestablishing the account and address the issue. I was glad to have a person who knew their job.”
8AM - 5:30PM
350 N Orleans St #1300N, Chicago“tech support is efficient and helpful with assessing the problem. They also have a good follow up process. on the trouble ticket. I have been happy with them with several internet circuits”
“The customer service was exceptional. I believe the young man who took care of me was Ahmed he was professional and efficient. Honestly, it’s been a long time that I experienced such good customer service. I stopped in not expecting to buy just to ask a few questions and in less than 20 minutes I was out with the 2 phones I needed. No wait and very upfront about everything. I definitely recommend this boost store.”
10AM - 8PM
7150 W 127th St, Palos Heights“The nicest staff at this location. Jack and his team were very kind and helpful. I ran into some issues with my son’s phone and they were nothing but kind and patient throughout the whole process. Thankyou so much to this team here!!”
“Want to highlight the manager Francisco, I was stuck in an endless loop of automated systems and he helped me get my service restored while assisting sales representatives and still finding time to welcome every customer walking in. Thank you Francisco!”