“Recently I blew my Subwoofer in my vehicle. I took it in and Manny and his crew took real good care of me. It was slightly expensive but it was well worth it. My system sounds so much better and it didn't take my whole day. Manny made sure my system was tuned correctly to my liking. Manny also called me back to the shop as I was driving home to tell me I was overcharged. Friendly honest folks. So glad I decided on Audio Essence.”
“Husband needed to replace his dysfunctional phone right away, but TLife app would t pull up the store. Kyung was Great! She was personable, engaging, and gave alot of advice for finding cases, screen protectors, etc. for phones that are newly released. We had to be there for over an hour for the services but it didn't feel like it.”
“I’d like to thank Sam and Tron for always making sure I have what I need. They go above and beyond to provide the best service and there products speak for themselves!”
“Tray was a lifesaver today! Thought I lost my phone but Tray, the Associate Manager, helped me find it! And, he was very kind too! Great customer service overall!”
“I have purchased a PS5, Apple Watch, headphones. I was happy with the deals at this pawn shop and will come back.Definitely talk to Andres Rodriguez for excellent customer service.”
“AWESOME, EXCELLENT SUPERIOR!!
D'iyress Quinton,Quida and Josilyn worked tirelessly and efficiently to satisfy us with our phone selections. Even when we came back to upgrade and change phones, they went to the limits to make us happy. They were EXTREMELY patient with us making sure we understood info re: new phones and how to use them. Never have had more outstanding service at Verizon before. Kudos to this entire group!!”