ALDI in Carbondale is a popular grocery store known for offering low prices on a wide range of products, including fresh produce, meats, organic foods, beverages, and award-winning items. The store features a well-organized layout that makes shopping easy, with clear produce displays and a good variety of options, especially for grass-fed beef and organic alternatives. Customers often appreciate the freshness and selection of produce, which is considered one of the store's highlights. ALDI also regularly adds new items called ALDI Finds, providing customers with fresh surprises each week. The store’s cleanliness and inventory levels are highly praised, and the parking lot is noted to be clean, well-lit, and conveniently close to the store, although some reviews mention frustration over the lack of shopping carts in the parking lot at times. The shopping lanes are spacious enough for two carts to pass comfortably, making shopping more convenient. Staff members, including cashiers and stockers, are generally friendly, helpful, and in good spirits, contributing to a positive shopping experience. Customers often mention the helpfulness of strangers in the store who offer to assist with carts or reaching high items. In addition to the physical store, ALDI provides online shopping options with curbside pickup and delivery, making it easy to save on quality products from home. While most reviews highlight positive experiences, some customers note that cashiering can be hectic and fast-paced, which may sometimes affect the customer service experience. Overall, ALDI is regarded as a great place for saving money without sacrificing quality, making it a favorite among shoppers who value good products and friendly service.
Katie was an absolute delight! She is quick, efficient, and has such an endearing and bubbly personality. She's got something I've noticed is missing in this area- kindness and great customer service! Keep up the good work, Katie!
July 2026
Don’t know what I do without ALDI being in Carbondale. Staff are always friendly and helpful, and even though there are sometimes long lines to pay, they always open up another register as soon as they can.
April 2026
Please order more Burnans instant coffee you have been out for a while now. Also if I just have a handful of items and I open the bag I'm buying would it really be that hard for your cashiers to throw them in the bag?
