Auffenberg of Carbondale has been serving Southern Illinois and surrounding communities since 2001, offering a wide selection of new GMC and Buick vehicles, quality pre-owned cars, parts, and service. The dealership provides a friendly and helpful car shopping experience, with a staff that is dedicated to assisting customers. Their service department is highly regarded, known for timely and respectful care, including body work, paint repairs, and vehicle servicing. Customers appreciate the dealership’s honesty and respect, with some praising the staff for going above and beyond, such as providing loaner cars or quickly completing vehicle repairs. The dealership also features added amenities like 24/7 EV Charging stations accessible via the EV Connect app. Customers have shared positive experiences, highlighting great trade-in evaluations and knowledgeable staff, especially when exploring new models like the Buick Envista. Overall, Auffenberg of Carbondale is recognized for its friendly service, respectful treatment, and commitment to customer satisfaction, making it a trusted choice for vehicle purchases and maintenance in the area.
As always, Auffenberg of Carbondale did a great job in servicing my Encore Buick. The staff is courteous and helpful in making sure my car receives the necessary services at the appropriate times.
August 2024
Professional and courteous staff. Turned truck around very fast. Will continue to use for all my GMC services.
July 2024
The presentation was very informative and understandable and met all my expectations.
