Auffenberg of Carbondale has been a trusted dealership in Southern Illinois, Du Quoin, and Cape Girardeau since 2001, offering new GMC and Buick vehicles, as well as a large selection of quality pre-owned cars. Customers appreciate the friendly staff who provide an easy and helpful car shopping experience. The service department is highly praised for its excellent service, including timely repairs and loaner cars. One customer noted the respectful treatment they received, which led them to return and purchase a new truck. The dealership also offers EV Chargers available 24/7 through the EV Connect app. While there have been some concerns regarding paint work, the service manager has shown commitment to customer satisfaction by reaching out to address issues. Overall, customers have had positive experiences with both sales and service, making Auffenberg of Carbondale a recommended choice for vehicle needs.
As always, Auffenberg of Carbondale did a great job in servicing my Encore Buick. The staff is courteous and helpful in making sure my car receives the necessary services at the appropriate times.
August 2024
Professional and courteous staff. Turned truck around very fast. Will continue to use for all my GMC services.
July 2024
The presentation was very informative and understandable and met all my expectations.
