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“I always use this post office location because the staff are so helpful. Sadly that's not always the case at other post offices in this general area. I have learned this by trial and error.”
“I had to get fingerprinted for nursing school and walking into this location I was greeted by both ladies. If this location wasn’t so far from my house I would come here for all of my shipping needs! This was the best experience I’ve ever had at a post office.”
“I’m actually a Belleville resident but called in to OFallon and spoke with Amanda to ask a question. Not only did she she answer my question, she went above and beyond and provided further guidance to ensure my delivery goes as expected. Good customer service is a rare occurrence these days (hence why I called OFallon instead of Belleville) and I sincerely appreciate her reminding me that there are people who still go above and beyond to be helpful.”
8:45AM - 4:45PM
3236 Nameoki Rd, Granite City
Post Offices
“I like the Uptown post office but How is anyone supposed to mail anything when the hours keep getting changed by staff? They've always been nice, helpful, & knowledgeable. Does the Postmaster General know about this? The hours they were open was until 4:45pm and has been for decades. The people here like this. Today there was several others trying to mail things when I tried to mail things but once again, another sign was taped to the window with yet Another change of hours. Is someone trying to intentionally get the Uptown post office to close for good? Sure does seem like it. Please stop this & go back to regular hours. Thank you”
“I want to comment on the new postal worker by the name of Carmen who delivers at Cottonwood Park Apts. Carmen always has a great attitude no matter what the weather conditions are and time of the day. I am truly blessed to have her on this route and the USPS need MORE people who is dedicated like she is. SHE IS AWESOME, and I had to write about her. Thanks Carmen”
8:30AM - 1:30PM 3 - 5PM
8701 State St, East St Louis
Post Offices
“I have no complaints about my experience here. There were two people in front of me and two behind me and we all got the same treatment and respect. My own ignorance to what I needed to do was my only holdup but I was given accurate assistance to get what I needed done. They for sure sell stamps and can mail things certified.”
8:30AM - 1:30PM 3 - 5PM
801 Range Ln, East St Louis
Post Offices
8:30AM - 5PM
10850 Lincoln Trail #20, Fairview Heights
Post Offices
“I am uncertain of her name, but there was a woman working at the front counter who was the epitome of customer service!! She was wonderful and made what could have been a very upsetting visit into a wonderful one! She definitely went above and beyond! Thank you for the help, I truly appreciated it! Date of Service was July 18, 2025 at 9:14 am, Clerk 25.”
8:30AM - 6:30PM
5731 Mt Pleasant Ln, Belleville
Post Offices
“Phillip was a pleasure to work with. Very nice and didn’t mind processing my certified mail(it always takes forever) sorry for those who have to wait in line behind me. Outstanding service that should be recognized bc it’s a rare thing in the postal industry”
“I had a great experience processing my passport application there, for some reason my online appointment did not show on their schedule, but The gentleman who helped me was very courteous to fit me in the schedule and helped process my application. Thanks a bunch!”
8:30AM - 5PM
1610 Eastport Plaza Dr, Collinsville
Post Offices
“I didn’t know this post office was here, pleasantly surprised. I first stopped at the one in my town of Troy and they had one employee working and a line of about 10 people and they all appeared to have 2+ boxes each in their arms. After waiting about 10 minutes, I had to leave for an appointment, but during that time only one person was helped. When I walked into this office both counters were open and there were two people ahead of me. The one window closed down after helping her customer, it was close to closing so to be expected. The other lady was very fast and efficient with her customers. She didn’t have much emotion as friendliness or any negativity, just professionalism, getting the job done and answering your questions and getting you in and out, I can respect that. The facility was clean. I read the reviews after I left and will leave the rating a 5 and will track my packages to ensure they arrive on time and without incident, if they do, I’ll keep the 5 and recommend this USPS Office.”
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“Great Post Office, Margaret & Lori are the absolute best USPS workers I have ever dealt with at a post office . They go over and Beyond there job description to help you with any of your shipping needs. They have helped with shipping issues and I allow me to ship with NO PROBLEMS! Hands down the best postal experience I ever have every time I go . I Will continue to use there Super Friendly Service 😊... Happy Customer! P. S. You guys at the USPS need to give these women raises! No kidding things would not move as smoothly without them!”