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“I recently moved from NH to IL. I have a TBI (traumatic brain injury) which means I'm slow. The Centralia branch took a lot of time with me, helping me when I got confused. The free checking is great as well. Keep up the good work!”
“With the help of John and the team we were able to secure our commercial loan with extreme ease! It was the easiest banking experience I've ever had. A huge thank you to everyone there for making this a simple stress free experience.”
“Have used this bank for personal and business for years. Actually worked here when it was Mercantile Bank at this location. Originally Old National Bank. It has deep roots in this community.”
“Donna cooksey..John Denton and Karen Brothers are all great to work with. This is an excellent bank. Ignore reviews that can't properly spell or articulate a sentence.”
“I have been a customer lat this bank Central City branch for over 30 years. The staff and their customer service is exceptional and even when I moved out of state I kept my accounts here. They are better than any large name bank”
“Everyone at the Centralia branch has been extremely friendly. They made sure I was comfortable and satisfied.I recently had to get something notarized. The representative showed me where I left a few blanks and verified that the documents would be valid with her seal.The manager helped me on another matter. He chatted with us about dogs when another customer came in with one.”
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“I had a short but sweet experience I walked in and ask to open an account and walla in 20 minutes I was taken care of. Plus a nice set of Bluetooth headphones ? can't beat that”