AutoZone N Mattis in Champaign, IL is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's helpful and accommodating staff, who go above and beyond to assist them. Kristin, the manager, is particularly commended for her willingness to resolve complicated issues and save customers time and effort. Employees like Matthew and Moises are also noted for their excellent customer service, providing guidance and expertise to customers. Brooke, who helped a customer with a last-minute battery replacement, and Kristin, who assisted with installing seat covers, are highlighted for their efficient and friendly service. Overall, AutoZone N Mattis in Champaign, IL is described as a reliable and customer-focused auto parts store.
Matt replaced my battery in less than 30 minutes. Excellent customer service and outstanding work ethic. Matt was very detailed and thorough resolving my car problem. Car now runs great. Thank you!
September 2024
Ahhhhhmazing customer service, clean, great selection THANK YOU!
September 2024
Matthew!!!! Was so nice and kind! I’m new in town and he told me about some great places to eat and he put my tale light in!!!! I appreciate great customer service!!! New customer
