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“Charlie greeted me as I stepped into the store. Excellent knowledge of product. Charlie helped me find the best product for my needs and is making sure my order will arrive, be set up, with packaging removed, so bed is ready for family!! Service Charlie provided was excellent!!”
“Went there by accident. Was looking for another furniture store where I had previously bought furniture, but misremembered the name. Found a new sofa at great price and staff was both friendly and helpful.”
“Casey was great! Helped me the second I walked in to point me in the right direction. Then answered my questions along the way. Took his time to help me find what I needed. Great experience! 1 couch, 1 recliner, and 1 impulse clearance buy! All on my lunch break.”
“My husband and I had a great experience at Illini Mattress Co with the help of Cole. He was extremely knowledgeable about the different bedding options out there and helped us find our perfect fit! I can't recommend Illini Mattress enough! (Buy local!)”
Open 24 hours
309 S Staley Rd Ste B, Champaign
Mattress Stores
“Got a king size adjustable bed from them. When it came in, we weren't able to be home. They went out of their way to deliver it that night personally, due to not having an available delivery that late. Definitely a 5 plus star experience. It sure speaks a lot about the people here, to take time away from his own family. I believe his name was Devin. Sleeping great, thank you!!!!!!”
“Customer service is top notch. I went in to purchase bedding accessories (i.e. specific pillows) and not only was the service during the purchase smooth, but the customer service post-purchase was great. I asked to speak to the manager on my second visit to the store in order to provide feedback on the great customer service and the associate said he was the manager. Job well done Brian not only for your customer service but for great management that has impeccable customer service trickling through all associates. You've gain a loyal shopper!”
“Better prices than the large chains in town, faster delivery, wider selection, and friendly, helpful employees. I can't believe how easy they made the couch shopping process. I don't know how they do it, but let's keep these guys around.”
“Trevin at Ashley Furniture in Champaign was fantastic to work with. He greeted me right when I walked in and struck the perfect balance of being helpful without being pushy. Trevin is a no-nonsense salesman who provided clear information and made the purchasing process easy and stress-free. He was always available to answer questions, but never pressured me into buying anything. I appreciated his approach so much that I not only made my initial purchase with him, but went back a second time and plan to make all of my future furniture purchases with Trevin. Highly recommend working with him!”
“My husband and I just purchased a new Sleep Number bed from Brian and the customer service we received the two times we came in was above and beyond amazing! Tre, the associate there, was also friendly, sweet and made me feel appreciated and wanted. I will always give them my business and refer my friends and family here just for the customer service alone! This is a great example of what customer service is supposed to be! Thank you again!”
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“Xavier Kent is amazing! He guided me through the entire process. I came in thinking about a particular name brand and he explain all name brands to me and was there to answer all questions when I had narrowed down between to brands.
Excellent experience! He’s an asset to the company and location!”