“Hi, I’m severe sorry about my review earlier I was checking your hours and I must’ve accidentally placed a 1 star review. This store has good service and kind workers.”
“Shoutout the boy Grant, grabbed him off his lunch shift and he went above and beyond to go grab us some spikeballs. 10/10 experience, will be asking for Grant again WHEN I come back.”
“A store basically for students from the University of Illinois, with a lot of variety, the girls who served us were very friendly and helpful. Thank you (we are the ones who were looking for the refrigerator magnets) ???”
“An indoor mall with bubble tea, shoe stores, a carousel, board game store and weird motorized animals that little kids can ride around on? Heck ya! Visiting from Kansas City where the shopping is plentiful but mostly outdoors. We enjoyed this nice, clean, climate controlled shopping mall!”
“Went on to a waiting list for a specific sweatshirt. Michelle found it at Neil/Kirby store & called me the next day! SIX star customer service! THE location for Illini merch.”