Walgreens is a business that has received mixed reviews from customers. While some customers praise the helpful and friendly staff, both at the store and in the pharmacy, others have had frustrating experiences with incomplete or slow service. The store team and pharmacy staff are described as always extremely helpful and genuinely wanting to provide convenient service, despite some rude reviews. However, one customer had a negative experience with a dim sum clerk who ruined their packaging. Overall, the reviews suggest that Walgreens can provide a positive customer experience, with staff who show concern for the well-being of customers, but there are also instances of frustrating and unsatisfactory service.
I usually pick up our prescriptions through the drive-up. It is always a delight to see Sara at the window...she makes you feel better without even taking your medicine! Also, we never have problems hearing her as she speaks right into the phone. Thanks, Sara!
July 2025
I wasn't able to go in i went through the drive-thru pharmacy and the service was excellent.! The pharmacy in Rantoul did not help or r we turn phone calls concerning medical changes for prescription coverage. Its not a diss towards the other walgreens, just do better. Thank you!
July 2025
Sarah in the pharmacy is amazing and if everyone was 1/2 as helpful as her this world could be a friendlier place to be. Thank you from one mom to another, for making sure my child is cared for!
