“New customer to Sam's Club.Good deal on Michelin tires, installation was great, lifetime rotation/roadside assistance program is great, tire/auto personnel are super friendly and also great. All around very positive experience.Thank you”
“New customer to Sam's Club.Good deal on Michelin tires, installation was great, lifetime rotation/roadside assistance program is great, tire/auto personnel are super friendly and also great. All around very positive experience.Thank you”
“Needed a coil brush, and was able to get one despite coming in at the last minute on Friday (don't be like me). It was also very convenient to bike here from downtown.”
“Super friendly staff who are efficient and thorough. Quickest service I have ever received at a pharmacy with the best prices. They also seem to be stricter with ADHD stimulants than other pharmacies, which is very helpful in making sure that the people who truly need the medication are able to get it. I was helped by Candace, who was extremely kind throughout the entire process. Although I had many issues with my prescriptions due to my provider, Candace explained all the issues very concisely and clearly. She needs a raise fs because even when my non-Visa card declined, her face card never did.”
“I had a fantastic experience with the Tire & Battery Center at Sam's Club Champaign.
I originally purchased a set of four tires from Sam's Club in Decatur, but unfortunately they were unable to install them because my tire size (295/35ZR21) exceeds their installation limits of 275 width and 20-inch diameter. What made this especially confusing was that I was able to order the tires online and even schedule an installation appointment. It wasn't until the following day that I received a call from the Decatur location informing me they could not install them.
I only ordered the tires through the Decatur location because they were able to get them delivered the fastest. For some reason, I was not able to order those same tires directly through the Champaign location.
When I called the Champaign location, Casper immediately understood why I was calling and assured me they could help. They told me to bring the tires over and that they would take care of everything, including honoring the Sam's Club tire warranty, road hazard coverage, balancing, rotations, and all the services that came with the purchase.
I picked up the tires from Decatur on Friday afternoon and planned to have them installed elsewhere. When I called Champaign, I was initially told the next available appointment was Wednesday, which was too late for me. I even called the Normal, IL location, and they could have installed them on Sunday.
Thankfully, Casper went above and beyond and made sure my tires could be installed on Saturday morning. They simply asked that I wasn't in a rush, which I wasn't. I was just grateful to get everything sorted out without having to drive all the way to Normal.
The team did an excellent job. The tires are balanced perfectly, the installation was done professionally, and they even re-torqued my wheels later that same day after I had driven more than 50 miles.
A big thank you to Casper and the entire team for their outstanding customer service, flexibility, and willingness to help. They turned what could have been a frustrating situation into a smooth and positive experience.”
“Typical Costco. Same as most I've been to. Only issue i have, is when you find something you really like it could be gone forever on your next visit. Mainly the food items.”
“You know, it's Sam's Club. Good for buying in quantity for big events, not good for having items consistently in stock, terrible if you're trying to reduce your consumption of processes foods.”
“This gas station is always available, no wait, and their price for gas is not only a few cents cheaper than the rest, but usually 20 to 30¢ cheaper than everyone else”