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8:30AM - 5:30PM
631 W Lincoln Ave, Charleston
Auto Repair
“They done a good job & helped me undetstand what they did & how it works.
When I had more questions ,I went back to them and they helped me again.”
“I've had them fix a vehicle for me twice now. Both times they were so kind and compassionate. They are hands down the best in town and truly care about their customers. The work they do is excellent!”
“Porters were prompt, had great service, showed excellent craftsmanship, and cleaned the car inside and out! Highly recommend.Service: Body & Trim”
“Highly recommended. Jerry was extremely helpful, knowledgeable, and flexible with checking our car when we were stranded on a road trip. Gave us the reassurance we desperately needed. 5 ?!!!!!”
“These folks are absolutely the best. They took at what seemed like an impossible situation and made it possible. They are all fantastic. Thank you all for a job well done. AFA Clyde from Maine. PS. MY Van's steering is perfect.”
“Randy McDonald was a great salesman. We’ve worked with him now for years. This is our 9th purchase. He is honest and personable. We won’t be going elsewhere.”
“Very Very Honest Business Owner "CJ" went far beyond
being helpful and kind . He provided so much knowledge regarding towing and selling a car for me. I definitely would recommend using his service to everyone.”
“I was in town just for the weekend from Florida and had a blowout. I needed 2 ‘odd-size’ tires in a hurry. The crew at Neal Tire tracked them down and had me back on the road in just a few hours. I can’t recommend them more…thanks guys!”
“I'm new to the area, so I had no idea who to trust with vehicle repair. I called several places to no avail, but Miller's was able to get me in quickly. Like most folks, I was worried about getting gouged. This experience was great all the way around. I had my Jeep back within a few hours and at a very reasonable price. I'm glad I found a place I can count on for future needs.”
“Honest Auto Repairs.Good prices.They guarantee their work.You don’t pay for incorrect repairs like most other shops is Charleston and Mattoon. I can only think of one other shop with these same ethics….”
“Any time someone brings up car shopping to me I always recommend going here first. About a year and a half ago I was in a bad position, bad credit, threw a rod in my engine & needed something quick to get to work to make ends meet. I shopped with Jeff Rutledge & he did an amazing job at getting me into an affordable vehicle, but he’s also gone above and beyond. He’s more than a car salesman. Anytime I have a question or concern he’s been there. If my battery has died before work he’s taken it upon himself to check my battery, jump my car and help me more than a friend ever would. Here I am a year n a half into my purchase and my car won’t start& Jeff STILL is willing to help me fix the issue. I could go on and on about the hospitality I’ve received from him& the others at Pilson. They’re an amazing team & as long as I live in Illinois I will never shop anywhere else. Highly recommend considering them for your next car ”
“My wife scheduled an appointment for our vehicle to get looked at, when we dropped it off Chad informed us that it would be a little bit before he got to a chance to look at it. About an hour and a half later Chad called to inform us about the condition of our vehicle. After mentioning not only the rear brakes but also the front were needing replaced, we informed him that we just had brakes done at a carx in champaign. About 20 minutes later, he called us back and told us that the front brakes were under warranty and we would just be responsible for the rear brakes. He also told us about some other concerns with the vehicle. We approved the brake work and about 2 hours later Chad was calling to let us know the vehicle was ready.
Ive dealt with alot of dealerships and out auto shops in the last 20 years, and by far Chad was the most professional service manager that I have dealt with. Will be scheduling an appointment for both of daughters cars to be looked at.”
Open 24 hours
814 18th St #130, Charleston
Auto Repair
“Just wanted to give yall a glowing review. Dakota helped us out today and was pretty timely, kind, and understanding. He worked out the problem and got us out of our situation super quick and with care. Thanks!”
“I'm going to give a 4 star for how nice the employees are. However, I've been turned away twice. They wouldn't change my oil because they said my oil was too high. ? They wouldn't change my tires because my wheel bearings were bad. Geez, what could you guys do for me? But I like the employees. I'm sure they were following necessary stipulations.”
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“A car dealership with integrity. Go see Nick! We flew in from out of town to buy my dream car and couldn’t be happier with not only the vehicle but the customer service.”