Floor & Decor in Chatham, Illinois, offers a wide selection of high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. The showroom provides an extensive range of products such as cabinets, countertops, and installation materials suitable for both professionals and DIY homeowners. Customers consistently praise the helpful and friendly staff, highlighting their professionalism and extensive product knowledge. Many reviews mention specific employees who went above and beyond to assist with design choices, making the shopping experience smooth and enjoyable. One employee was especially noted for helping customers navigate indecision and providing creative ideas, making quick work of selecting the perfect tiles and matching grout. Customers also appreciate the store's clean, well-maintained samples and the staff's pride in their work. The store's helpfulness, expert advice, and excellent customer service make it a preferred destination for those remodeling their homes or undertaking renovation projects. Additionally, free in-store pickup and design assistance contribute to a convenient shopping experience. Overall, Floor & Decor in Chatham is recognized for its wide selection, competitive prices, and dedicated staff who ensure customers find the right products with ease.
Prices , customer service and support staff very friendly nice atmosphere.
February 2026
My contractor recommended Floor & Decor. Impressive selections and very helpful staff.
December 2025
I called in and spoke with Byron who was extremely kind & helpful in finding the product I requested. He found the product, and brought it to the pro desk where he proceeded to check me out once I arrived…making my first experience at Floor & Decor a pretty cool experience.
