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“Great customer service. Very helpful. Explained everything, very patient and took the time to help me get moved from ATT to Verizon. Wouldn't hesitate to recommend this store.”
“Mike is always helpful and knowledgeable! They have always been able to fix my daughter's iPhone shenanigans (5-6 times) and at a reasonable price. We are so thankful for the guys at Dropped Mobile!”
“My first time using this guy’s phone repair service & I was highly impressed with fixing my daughter’s broken phone screen. It was so bad the phone screen was completely crushed in causing major pixelation & random scrolling when it wasn’t even being touched. These guys had this phone fixed in 30 mins & it was pretty affordable! Will definitely recommend these guys to anyone needing a screen replaced. Also they gave me a free screen protector & 50% off a new cover case for her so this wouldn’t happen again! Thank you for your quick and professional services as well as the extra generosity!!!”
“Brian was great, very knowledgeable and answered every question. Helped with every step of setting up a newly activated phone. Brian is very personable and will recommend him to others looking for phone or internet service.”
“Recently had a huge issue after upgrading when billing time came around. Fortunately the store manager Dillion was able to help sort things out. I’m still waiting to see if they will be correcting the bill that’s already been generated and to see if my next monthly bill will be correct but I will update. Thanks to Dillion AT&T still has my family’s business”
“Aaron it my Gold Star I
received a new phone today all important information was send to my new phone I couldn't purchase this blessings any where else Thank You Aaron”
“Everyone was so polite and helpful. I was truthfully ready to switch companies before I came to this location. The managers are quick to be of assistance and patient.”
“Went in to have old iPhone6 info transferred to iPhone8. Had super service from Terren and Ronnie! The guys are both professional and personable and know their stuff! It didn’t take long at all. Can’t thank them enough from turning my bad day into a great one!(Thanks, Guys!! You are appreciated!)”
“Sams Club is fine establishment with family friendly vibes. Great prices for big bulk. Also AMAZING prices and quality for their food court. That berry sundae can get it.”
“Excellent service today went in and Marcus gave me the best service I could ask for. As well as a deal on a new phone for my fiance I just couldn't pass up. Thank you so much for the incredible deal and service today. I would highly recommend stopping by the Wabash store for any boost mobile needs.”
10AM - 8PM
3429 Freedom Dr Ste D, Springfield
Mobile Phones
“I had mistakenly downloaded an app and gave a scammer access to my phone. The Cricket store in Springfield had only 1 guy working, and he was NOT very helpful. However, the Cricket store guy working in Jacksonville helped me AND deleted the app (which the guy in Springfield did NOT tell me to do!!).”
“The staff are amazing and helped me with every single phone issue I had! Huge huge huge shoutout to Summer for fixing it! She was very sweet and extremely patient with me. Thank you so much :)”
“Had amazing help at this store. They are wonderful when you're in need. I had a gentleman Pat. Help me. That was so amazing if anybody ever needs a good phone or somebody's smart that can hook you up. That is the store Boost Mobile North grand thank you, Boost Mobile and thank you, Pat.”
“I was in to upgrade one of my phones a few days ago and the process was very smooth without any unexpected fees…Will helped us and he was very knowledgeable and gave us straight forward information he was awesome and I can’t wait to go back and upgrade my sons phone..thanks Will!!!”
“Taye was amazing and handled everything flawlessly. 10/10 recommend! We switched from Straight Talk (which is a task itself) and he flowed right through. Now I have a new S23 Ultra and I couldn't be happier ? - adding pics of the moon the past 2 nights taken on the new phone ? ??”
“Went in to anything buy sale or trade today and got amazing service plus experience super friendly staff helped with all my need got the best deal I felt was in town and priced matched for half asking price over great store check them out!!”
“Friend service affordable prices depends on your price range 40,50,60$$ and can get a free phone if you change companies ? ? ? ? and keep same phone number or pay monthly on a phone with bill up to you...”
“Drew Palmer was awesome! He expertly handled upgrades and changes to SIX devices in one visit. We actually shopped at a big box store before, and then went to the Verizon store. We are so glad we did. We even started counting the random helpful tips he was sharing on all kinds of things related to our devices. Thanks to Drew for all your assistance.”
“All staff have been very helpful and all are knowledgeable of the products they sell. Every question I've had they have been able to answer. I never felt pressured to make purchase or to purchase certain products as other cell phone companies have. I've been told the phone I was interested in was not in stock and guided to what they say is the best. Best for their commission. I will continue to do business with this location (Wabash).”
“I have been in 3 times this week and the staff has been wonderful each and every time!! My 3 visits weren’t due to issues but upgrades. I had the pleasure of being assisted by Darius twice, and he made my Android to IPhone transition seamless!!! Darius recognized me the 3rd time and made sure I received excellent care again! THIS is why I choose Verizon! Ps….I was impressed by the use of Lysol , keeping it clean!! A+++ customer service!! Thank you to our local Verizon team! You are the real VIPs in the industry.”
“My last post complained about how poor the check out service was and how I had to wait for about 30 mins to get through the line. Well that was not the case today and the store is busier than last week. Hats off to management for getting it right”
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“Thank you, Jake! My Dad appreciated your help, kindness and expertise. You got him set up with no fuss with just what he needed. We appreciate your professionalism and for making it easy.”