About Old Second National Bank - Chicago Heights Branch
Old Second National Bank - Chicago Heights Branch has a long-standing reputation for providing reliable and trustworthy banking services. Customers appreciate the helpful and friendly staff, noting that tellers and branch managers are always available to assist with various needs. Many mention that the service at this branch is quick, simple, and efficient, making banking easy and stress-free. The branch is also praised for its good customer service, with employees being kind, helpful, and attentive. Customers feel confident that their accounts are protected and that they will receive notifications about any potential scams. The branch manager, in particular, receives high praise for going above and beyond to help with urgent transactions. Long-term customers value the consistent quality of service and the convenience of the location, especially after the branch moved to a more accessible site. Overall, Old Second is seen as a client-oriented bank that cares about its community, maintaining a tradition of good service since its early days. With over 150 years of history, the bank continues to focus on providing a better banking experience for individuals and businesses throughout the Chicago area. Member FDIC and an Equal Housing Lender.
