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“As soon as I walked through the door, I was greeted by Q. He was incredibly helpful and went out of his way to hunt down the size exchange I needed as I was browsing. There was another gentleman whose name i unfortunately didnt get, who checked up on me often to see if i needed any other assistance. When it was time to check out, Lindsay made the counter process smooth and seamless. Fantastic team and exceptional customer service...thanks guys!”
“The manager at this location is wonderful!
He is extremely friendly and empathetic. He helped me apply the online prices I was looking for when my phone had no service. Highly recommend!”
“Staff are nice. Only thing I don't like is that the material feels thin and most of the tops for women are crop tops. I'm not into croptops and sometimes just want to find a cute shirt thats complete”
“This is my favorite torrid to visit because of Jen she’s so very knowledgeable on how to dress for my body type. I highly recommended this store the staff is outstanding 10/10”
“The experience was nice for my niece, because I spent $200 in the store, freshman I tell you! That was only the beginning!! We were treated with the utmost respect by the store clerk, very nice and professional.”
“Guadalupe Cantu is my favorite employee at this store. Lupe has the best personality and is very fun to be around. Everytime I see Lupe, I want to buy more things from the store because she makes me happy. Lupe also has the perfect height for this job. Lupe is unbelievably amazing at doing her job and I would like to see her with a promotion.Lupe is very approachable and friendly and always knows what the customer is asking for. I'm only coming back because Lupe's aura makes me feel really good inside :) .Saad is also a good worker, doesn't he work at the Aurora, IL location? Lupe and Saad are both great workers, love seeing them around :) .Please do promote Lupe and Saad, because I have proof that they both definetley do deserve promotions.Lupe and Saad are also very perfect role models. Lupe is definetley the best store manager that Charlotte Russe is capable of hiring.”
“Very amazing staff thats always willing to help and answer questions. Over all love the store, one of my favorite go to places in store and online. You can find more variety and exclusive items online and can have them shipped to your home or store near you and pick it up. Chicago Ridge Mall location always gives me a call or leaves a voice mail to pick up my items which I like b/c I don't always check my email.”
“This girl was super nice and helpful. They don't have the size I needed so this girl grabbed something similar for me but I already grabbed it before she did. I just appreciate people being nice honestly. Hope my girl gets a raise”
“For friends and family, I usually grab the little girls gifts from this store for our holiday because they love it! Suny was so helpful and kind when assisting me as we have lots and lots of little ones to gift! :)”
“Hi there fellow Google Mappers! ☺ I’ve gone to the Discovery Clothing store at the Chicago Ridge location. I’ve always had a good experience coming to the store. The staff are friendly, always willing to assist, great selection of merchandise, & most of all…great prices! I love how you can find 2 piece sets, dresses, shoes, sleepwear, etc. You have 30 days to return/exchange.”
“Isabella at the Chicago Ride Sephora Counter provides outstanding customer service. She is a true professional willing to go the extra mile for her customers to make them feel comfortable and wanted. I had the best experience with her this week.”
“I really like this store. They have really nice things here. I've mostly bought apparel, incense, rings, a couple toys for my daughter, but slowly the clothing keeps getting too expensive. A cardigan sweater for 89.00? Not worth even looking at the clothing in front of the store. I have had wonderful experiences with all of the staff here. People are just antisocial nowadays. It's their job to greet customers and be cordial etc. And walk aroun the store. Maybe they have had an uptick of thefts (we don't know) what theses stores go through. I hope they bring their prices down on their clothes though because I really like their items but have to walk away because I can get more clothes for less elsewhere.”
“Thank you for the excellent selection of everything including your clearance clothes. Store was super organized, clean and fully stocked. I’ll be back here to shop. Love it!”
“Love love love the selection and variety. I walked in and immediately found a beautiful sparkly holiday dress in my size. Upon checkout I found a gold sparkle blouse. Thank you for the amazing selection and great customer service. Another favorite of mine. ? ??”
“Lani at Victoria’s Secret was absolutely amazing! She made me feel so comfortable and welcomed from the moment I walked in. She took the time to properly measure me and helped me find the perfect fit which honestly made such a difference. She was patient, knowledgeable, sweet, and genuinely cared about helping me feel confident and comfortable. Customer service like hers is rare these days. Thank you, Lani, for making my experience so wonderful — I’ll definitely be coming back because of you!””
“I absolutely love H&m the only thing that I am upset about is all h&m stores is not the same when it comes to inventory h&m on Michigan across the street from the water tower is one of the best h&M's to go to the h&m that is on Cicero is also very decent especially since the mall is not really up to part. I really didn't like the h&m in Orland I just felt like they didn't have the best inventory but I did find one thing that I really liked and it was a good price it was on sale.”
“This location has become my favorite. The staff is very friendly, you are always offered assistance by at least 2-3 different associates while shopping. They usually have what I’m looking for even when the other locations do not. Great all around.”
9AM - 10:30PM
400 Commons Drive, Chicago Ridge
Womens Clothing
“?? Hey fellow Google Mappers! ☺️ I’ve been to this Ross location so many times and found so many good deals. Friendly staff, great inventory, & prices you just can’t beat. I’ve been to other Ross locations and I’d have to say this is my favorite one.
⭐️ Customer Service: The staff are always friendly and welcoming. I always get greeted when I walk in and it feels nice. Keep up the amazing work! From time to time, I’ll have returns and the associates are always patient with me whether it’s me trying to find the paper receipt on my pocket or purse. The line to check out tends to be really long on the weekend, so I’d suggest maybe at least 2-3 cashiers on the register on the weekends at least to reduce the waiting time in line and a smooth & fast checkout experience.
? Bathroom: The bathroom is located in the back of the store. To use the bathroom, you have to notify the security or an associate since the door is locked by a pin pad. I’m assuming this is to prevent someone from stealing which is good, but interesting that the Marshalls in the same plaza isn’t locked.
? Merchandise: This Ross location has great inventory. I’m not sure how often they restock their merchandise, but I feel like every time I come, I see something new or there’s a different set up especially if a holiday is coming up like Valentine’s Day, Christmas, etc. they have a dedicated seasonal section where they have items based on the season. I have a pair of UGG boots, Nike shoes, Puma shoes, and more from Ross. You can also find some good cologne/perfume here. My boyfriend is plus size and unfortunately their plus size inventory is very limited, so you are definitely better off at Burlington. Kind of random, but they sell Funko pops and DBZ figures.
?️ Overall Experience: Overall, I always have a great shopping experience at Ross at the Chicago Ridge location. The staff are friendly, great inventory, & affordable prices.
? I hope this review helps Ross in the Chicago Ridge location, Ross in general, & its current and future customers.
Have an amazing day! ☺️”
“Went looking for a dress for my daughter graduation Pictures. The sales lady was so helpful and found my baby a dress on the first try. The price was reasonable. We'll be back.”
Womens Clothing
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“Amazing experience here!! me my mom and sister all received such good service! Sahar was the sweetest and made sure we got what we’re looking for and Laith made the process so easy for us. Definitely coming back in the future!!! Their thobes are BEAUTIFULLLLLL!!!!”