The AT&T Store in Chicago offers phones, tablets, smartwatches, and connected devices, along with wireless data plans including prepaid and unlimited options featuring nationwide 5G service. Customer service is frequently described as extremely helpful, awesome, friendly, and professional. Staff members are noted for providing quick and simple service, answering questions thoroughly, and going the extra mile to resolve problems efficiently. The overall experience is highly recommended, with many customers reporting they are very happy with the helpful and friendly staff.
I had such a great experience. Salma helped me with my phone issue and was extremely patient and knowledgeable. She took the time to explain everything clear and ressolved my issue, i had with my phone. I really appreciate her excellent customer service, thank you for going above and beyond.
August 2025
Went in there to do an upgrade on my phone the young lady that helped me was extremely helpful! Awesome customer service!
June 2024
I went to purchase a new phone today and Daniela was the worker that helped me, she was so friendly and helpful!! It was a quick and simple process and she answered all of my questions thoroughly.
