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“I was able to speak with Brianna about switching over and using my own phone. She was helpful and informative. I came back and got it done with her and she went above and beyond.”
“Omg, where do I begin. Steven & Erika are PHENOMENAL!! Great personalities, amazing customer service skills, knowledgeable, thorough and just a breath of fresh air in this cold world. Steven was able to add a line to my account expeditiously, and also told me about other products that were available to me. Steven & Erika both deserve a raise/promotion. I’m totally convinced they’re an asset to the Cricket Company. Btw, R.I.P. Rafael. ?”
“Honestly so impressed with this company!
Sam was super kind, helpful, and professional. The whole experience felt smooth and well organized, and you can really tell they care about what they do. Definitely recommend!”
10AM - 6PM
6810 W North Ave, Chicago
Mobile Phones
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“Absolutely fantastic experience! I came in with a cracked screen & they fixed it the same day—quickly and flawlessly.
They were friendly, knowledgeable and genuinely helpful—it made the whole process easy & stress free!
You can tell they really care about their customers. I love supporting small local businesses like this. Highly recommend.”
“I had a great experience with Marlee at AT&T. I came in because I had to replace my iPad through AppleCare and was having trouble getting everything set up. Marlee was incredibly patient and tried multiple times to get it working for me. Even though the setup ultimately didn’t go through, he clearly did everything he could on his end and explained that I would need to call 611 to complete the process, which I plan to do.
While I was there, he also helped me pick up an Apple Watch that I needed and took the time to go over all the details about the WiFi deal they’re offering. Thanks to his thorough explanation, I’ll definitely be taking him up on that offer.
Overall, Marlee was professional, knowledgeable, and genuinely helpful. I really appreciate his effort and customer service — it made a frustrating situation much easier to deal with.”
“Prince was awesome! I walked in the same day and he had my phone speakers fixed in about an hour. Super quick, fair prices, and really professional. Thanks a bunch, Exclusive!”
“Came in today with alot of phone problems and Musa was a great help getting me back on track, very knowledgeable about what he's doing and gives great service best boost in the area!!!”
“It was a great experience. Prices were lower than other repairs, and once they had the phone screen, it took them less than 5 minutes to fix my phone screen! I will definitely take care of my phone from now on, but in case it happens again, I will come again!”
11AM - 5PM
120 W 87th St, Chicago
Mobile Phones
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
11AM - 5PM
5314 N Clark St, Chicago
Mobile Phones
“The man that helped us, Kenneth, spent 2 hours helping us transfer over my number, setting up a new account and a new phone. He was kind, patient, and great at his job.”
11AM - 6PM
857 W 87th St, Chicago
Mobile Phones
“Fixed my phone in ten minutes on the 4 of July the only people open on the holidays . They been open since I was 18 and I’m 31 now .. love to see they still the area and haven’t left .. thank yall for being there”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Anabel was awesome and patient with me I needed help with my iCloud account and she was super on helping me. I appreciate her effort and patience with me I’m disabled person with help. Thank you boost mobile for having a great person on your team. Keep up the good work”
“Came in and I was serviced by Linda, immediately when I got in she greeted and got straight to finding me the best iPhone deal and I walked out more satisfied, best customer service hands down!!!”
“Amazing service! I got my phone screen repaired and the Francisco did an excellent job. The repair was done quickly, pricing was transparent, and the he explained everything clearly. My screen works perfectly now. Definitely recommend this place if you need phone repairs!”
“Edgar provided excellent assistance by sitting with us, guiding us through updating our phones, and helping us reset our passwords. He was extremely patient, professional, and supportive throughout the entire process.”
“Henry spent two hours with me working on a cell phone number transition. He was thorough, patient, and solutions oriented from the start. We resolved the complex issue because of his patience, initiative, and ability to navigate the Verizon support system.. Highly recommend Henry and this location.”
“My iPhone needed a new screen since it had cracked and they were very friendly and prompt with their service. Will definitely recommend to family and friends when they need their screen fixed.!”
“The staff that took care of us was absolutely phenomenal. One of the best experiences I have ever had upgrading a phone. They even complimented on how well the papillons behaved”
“New Era Repair is top-notch. The owner is friendly, fast, and did a perfect job fixing my cracked Samsung screen. Fair pricing and expert service—highly recommend!”
“I was recomended this location since it's closer to me at times- I had a couole off questions sbour uograding mi older phone and i spoke with Maria- she was very kind and knowlegable - highly recomended”
“I literally never wrote reviews, but Jocelyn Collins gave me one of the best Customer Service experiences I can remember.
She waited on the phone with Verizon Customer Sevice and helped navigate and guide me through to resolution out of the kindness of her heart. She was not being paid commission and helped me navigate a complex network transition from ATT to Verizon.
This store is lucky to have such a hard working and genuinely kind person onboard.”
“Maria was great I came in with not the best attitude Maria was patient with me and so nice and was able to address my concern and gave me a good deal on a new plan”
“Julio is a life savior!!! I had an issue where the wrong phone was shipped to my house and I had to exchange it for the correct model. He got me sorted immediately and even noticed a way I could save a bit on my bill with adding insurance to my plan. He turned what was a situation into an easy fix. ATT is extremely lucky to have him!!!”
“I went in today to get help for a phone and Brenda got me set up with a new phone and got my information to the new phone since I don't know much of these things but thankfully it all turned out good”
“Came in with my sister to get a new phone and was lucky to be taken care of by Miguel. He made sure we knew everything that we had available to us and then personally made sure everything was taken care of. I’ve never had a better customer service experience. Miguel was kind, patient, informative and personable. All around exceptional service and person. I’d highly recommend this store and him!”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Had a wonderful experience with estephanie I had lost my phone had gone to another store at first said I didn't qualify and wanted to charge me over $300 dollars came here and she helped me out and got a tablet as well and lowered down my monthly payment too. She so kind
Thankyou so much. I recommend this location she actually helps you out and answers all your questions ☺️☺️”
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“Today we met with Stephanie at Cottage Grove location. She was so patient and kind with me and my grandmother. Honestly, one of the best experiences from that store. She’s a really beautiful soul.”