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“Stephanie is such a sweet young lady she really took her time with me and my Brother,she's so patient and understanding with older customers I appreciate her so much ? it's not easy trying to work these new phones but,she didn't mind helping she's the Best”
“Honestly so impressed with this company!
Sam was super kind, helpful, and professional. The whole experience felt smooth and well organized, and you can really tell they care about what they do. Definitely recommend!”
10AM - 7:30PM
4636 South Damen Avenue Store, Chicago
Mobile Phones
“Omg, where do I begin. Steven & Erika are PHENOMENAL!! Great personalities, amazing customer service skills, knowledgeable, thorough and just a breath of fresh air in this cold world. Steven was able to add a line to my account expeditiously, and also told me about other products that were available to me. Steven & Erika both deserve a raise/promotion. I’m totally convinced they’re an asset to the Cricket Company. Btw, R.I.P. Rafael. ?”
10AM - 6PM
6810 W North Ave, Chicago
Mobile Phones
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“Best cell phone store in the city, I thought I needed a new phone, but they made my smashed iPhone look brand with in a half hour ! Make sure to hit up Exclusive for all phone and electronics needs, they also have a little bit of everything be sure to check them out !”
“Had some issues with the screen on my phone and came in. Anfernee took the time to check my account for promotions and got a phone for a solid price. Very helpful young gentleman. Thanks!!!”
“Absolutely fantastic experience! I came in with a cracked screen & they fixed it the same day—quickly and flawlessly.
They were friendly, knowledgeable and genuinely helpful—it made the whole process easy & stress free!
You can tell they really care about their customers. I love supporting small local businesses like this. Highly recommend.”
“Great service and incredible price. Took my phone to another service and they said it was unrepairable. Took it here and was fixed in one day at a great price. Highly recommend.”
“If you kno you know. Best one stop shop in Chicago, fixed my 📱 and bought a 👕 , in and out in 20 minutes! Friendly proffesional staff , highly recommend checking them out.”
11AM - 7PM
120 W 87th St, Chicago
Mobile Phones
“Aurelius, Was very excellent even though he was it was closing time he still made sure that he got what needed to be done done he went above and beyond best customer service I’ve ever seen”
10AM - 7PM
5314 N Clark St, Chicago
Mobile Phones
“Great reps at this location. They helped me and walked me through my options on how to switch over to Verizon. The whole team was very nice and easy to work with.”
“Ryan gave phenomenal quality customer service. He was patient, knowledgeable of the equipment and has a great personality. He handled my service with the spirit of excellence and I am very grateful. Thank you Ryan & AT & T.”
“Anabel was awesome and patient with me I needed help with my iCloud account and she was super on helping me. I appreciate her effort and patience with me I’m disabled person with help. Thank you boost mobile for having a great person on your team. Keep up the good work”
“Juan on Irving park rd in old Irving park is patient, knowledgeable, trustworthy & and outstanding employee. He has helped me tremendously on multiple occasions.”
“Came in and I was serviced by Linda, immediately when I got in she greeted and got straight to finding me the best iPhone deal and I walked out more satisfied, best customer service hands down!!!”
“Terra told me about great promo I had upgrade my device other stores didn't break down price for me like she did, so I could see what I was paying for. Thank you boost mobile”
“I wanted to take a moment to recognize Ashley at Cricket Wireless on Jeffrey. She was absolutely wonderful with my friend Jim. He has difficulty remembering things and sometimes struggles with using his phone, and Ashley could not have been more patient, kind, and understanding with him. She took her time, explained things in a way he could understand, and never once made him feel rushed or embarrassed. That kind of patience and compassion is something you don't always come across, and it meant a great deal to both of us. Ashley went above and beyond simply providing good customer service. She treated Jim with kindness, dignity, and respect. Cricket Wireless is very fortunate to have someone like her representing their company. Thank you,Ashley, for being such a genuinely kind person and for taking such good care of Jim. It was very much appreciated.”
“Joshua was very helpful and patient at the 95th and Western location 9/7/26. Great customer service 👏 Bravo. At this location valued customers are welcomed to restrooms 🚻 if necessary 😀 41st and Pulaski AT&T told me no public restrooms only for employees. She directed me next door to Wendy's Restaurant for restrooms 🚻”
“Gerardo at AT&T was amazing! He was so helpful, patient, and made the entire experience so easy. He took the time to answer all of my questions and made sure everything was taken care of. I really appreciated how kind and knowledgeable he was. I’ll definitely be coming back to Gerardo for anything I need moving forward. Highly recommend him!”
“I visited on a Sunday and desperately needed to upgrade my phone having not done so in almost 6.5 years. I’ve always been a Verizon user and the phone trade-in experience was so painless that I was waiting for the other shoe to drop the whole time. So very thankful it was remarkably easy to work with their staff who answered all my annoying questions with care and attention AND could tend to other customers simultaneously. Chris held it down! He was super knowledgable and made the visit way less stressful than I was making it in my head. I’ll be back here again for sure!”
“Lorenzo was very kind and patient explaining the process of updating my phone. As a senior i appreciated that very much. We seniors spend money too. Thanks again”
“Jasmine assisted me on transferring me everything from one phone to the other, sie also, helped me turned one phone on & the other off. Jasmine is awesome 👌 she made sure my services were provided. She was able to understand me & was thoughtful & genuine. She is one reason I will come back for assistance! She met my needs, she listened, is communicative, patient, she solved my problems. I like her personality/professional ethics. Thank you Jasmine till next time.”
“My iPhone needed a new screen since it had cracked and they were very friendly and prompt with their service. Will definitely recommend to family and friends when they need their screen fixed.!”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Adrian is so helpful. He helped me get my new iPhone and internet air for such a good deal. I'm saving so much now. Thank you so much Adrian for showing me what ATT has to offer. Will be telling all my friends and family to come see Adrian. Great service and friendly attitude +++ willing to help. You don't see that too often these days. I'm in my 80's I know a thing or two about quality service. You can find it here. THANKS AGAIN”
“I was recomended this location since it's closer to me at times- I had a couole off questions sbour uograding mi older phone and i spoke with Maria- she was very kind and knowlegable - highly recomended”
“New Era Repair is top-notch. The owner is friendly, fast, and did a perfect job fixing my cracked Samsung screen. Fair pricing and expert service—highly recommend!”
“I literally never wrote reviews, but Jocelyn Collins gave me one of the best Customer Service experiences I can remember.
She waited on the phone with Verizon Customer Sevice and helped navigate and guide me through to resolution out of the kindness of her heart. She was not being paid commission and helped me navigate a complex network transition from ATT to Verizon.
This store is lucky to have such a hard working and genuinely kind person onboard.”
“Maria was great I came in with not the best attitude Maria was patient with me and so nice and was able to address my concern and gave me a good deal on a new plan”
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“I was able to speak with Brianna about switching over and using my own phone. She was helpful and informative. I came back and got it done with her and she went above and beyond.”