AT&T Store in Chicago offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store features nationwide AT&T 5G service, available at no extra cost with unlimited data plans. Customers frequently praise the helpful and knowledgeable staff, highlighting their professionalism and willingness to assist with choosing plans or resolving issues. Many reviews mention seamless experiences when buying new devices, such as iPhones, with staff providing clear guidance and making the process easy. Staff members like Sarah and Thomas are often commended for their patience, attentiveness, and excellent customer service, making the experience smooth even in challenging situations like shattered screens or plan adjustments. Overall, the store is known for friendly service, helpful staff, and a variety of plans that help customers stay connected easily.
This IS the BEST location for assistance, consultation and service. I had returned from an international trip with a nonfunctional phone and BEN! knew the problem and walked me through every step. Thanks, BEN. You're the BEST.
May 2025
Ben hooked me up with a great plan and Thomas brought it home; he was busy af, yet still managed to provide stellar service. Ty Ben, thank you Thomas.
March 2025
The store representatives was nice and courteous individuals.
