The AT&T Store in Grayslake offers phones, tablets, smartwatches, and connected devices. They provide wireless data plans for every need, including prepaid plans with no contract and popular unlimited data plans. These plans include access to the nationwide AT&T 5G service at no extra cost. Customer experiences are frequently positive, with staff described as friendly, helpful, efficient, and knowledgeable. Assistance includes upgrading to newer model phones, resolving phone issues, setting up new devices, and activating services. Staff members effectively explain promotions and credits. The service is noted for being easy and professional, leading customers to recommend the store and express intentions to return.
Customer Service at its best!! New to this location, but a forever customer now. Thank You for all of your help!
March 2025
Adrian was extremely helpful, greeted me at the door and got me a new phone. Fast and efficient.
March 2025
I had the best experience today. Morgan and Adrian were phenomenal. They were extremely kind and knowledgeable. I couldn’t be more happy with their help today. Absolutely wonderful people. Thank you!!!
