This AT&T Store in Round Lake Beach is known for its friendly and helpful staff, providing excellent customer service. Customers often mention staff members like Luis G, Ashley, and Darien, who are patient, knowledgeable, and dedicated. Many reviews highlight how staff members take the time to answer questions, assist with device upgrades, and even help with screen protectors, all without feeling rushed. The store creates a welcoming environment, making customers feel valued, like part of a family. Customers appreciate the store’s respectful and courteous treatment, with staff going above and beyond to ensure satisfaction. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. It also provides flexible wireless data plans, such as prepaid options with no annual contracts or credit checks, and popular unlimited data plans that include nationwide 5G service at no extra cost. Overall, this location stands out for its dedicated team, strong customer care, and the ability to meet various communication needs, making it a reliable choice for those in the area.
Raul was very helpful and polite and fixed my problem so quickly. I was in and out in no time. Service couldn’t be better!
August 2026
Always a enjoy doing business at this store. Very knowledgeable sales professional.
August 2026
I stopped in, because my phone hadn’t been working right for a while. Was having so much trouble getting my texts and video messages to go through. Raul helped me so quickly and fixed both my phones!! The struggle is over! Thank you Raul!! 20/10 💗🙏
