AutoZone Auto Parts on South Ashland Avenue in Chicago, IL is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's helpful staff, who have gone above and beyond to assist them. One customer was able to return an unwanted part without a receipt, thanks to the store manager and their coworkers. Another customer was short on funds for a starter, but the assistant manager, DM Luna, helped them complete the transaction. Customers have also appreciated the store's willingness to help even when it was close to closing time. The manager, Shantel Scott, and another employee, Steph W., assisted a customer who needed to change a light bulb in their car. Additionally, a manager offered to help a customer find a solution for their headlight issue, even applying the clear tape for them. Overall, customers have been impressed with the exceptional customer service and support provided by the AutoZone team at this location.
I came in Autozone did not no what was wrong with my car Shantel the store manager said to me did you check the gas my cap was missing she said buy a cap and some fuel injection cleaner she was really helpful will tell all my family about that store
July 2025
Today I visited location at 88th Ashland, I was short $7 for a starter and had to go home to get my card that was locked out since the transaction was not complete. Dm Luna assisted me and made it happen for me, I was having a horrible day until she assisted me.
June 2025
I arrived at 9 pm at the store and they were about to close and even so they attended to me, they don't do that anywhere, I had to change a light bulb in my car and that's how it was, I received very good attention from the person in charge of the place, Lady Shantel Scott and Steph W.
