AutoZone Auto Parts on S Ashland Ave in Chicago, IL, is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Many customers appreciate the store's atmosphere and variety of products available for different vehicles. However, experiences with customer service can vary significantly. Some reviews mention unprofessionalism and below-average service, with certain staff members lacking knowledge. In contrast, there are positive experiences highlighted, particularly with knowledgeable and helpful staff who treat customers with respect. One customer even praised a particular associate for exceptional service. Overall, while some customers have faced challenges, others have enjoyed long-term positive relationships with the store and its staff over the years.
April was very helpful from the moment I walked in !!! Great customer service I would recommend this store any day 10/10
May 2026
Just needed anti freeze. I go here when I need quick part but normally I'll order something not from auto zone. Great people and it low key be packed sometime. Outside you might have a few machines working on cars If you need info or help you can ask.
May 2026
Great service from Ricardo got me in and out . 10/10
