AutoZone Auto Parts on South Ashland Avenue in Chicago, IL is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's helpful staff, who have gone above and beyond to assist them. One customer was able to return an unwanted part without a receipt, thanks to the store manager and their coworkers. Another customer was short on funds for a starter, but the assistant manager, DM Luna, helped them complete the transaction. Customers have also appreciated the store's willingness to help even when it was close to closing time. The manager, Shantel Scott, and another employee, Steph W., assisted a customer who needed to change a light bulb in their car. Additionally, a manager offered to help a customer find a solution for their headlight issue, even applying the clear tape for them. Overall, customers have been impressed with the exceptional customer service and support provided by the AutoZone team at this location.
Helpful, friendly, knowledgeable staff. Check out was seamless. Staf was eager to provide assistance where needed. Parking lot was clean. No one standing out soliciting or people doing repairs in parking lot.
December 2025
They speak to you when you come in. They ask you if you need help. Very friendly. Came outside to Assist me.
August 2025
Ask for jordan he knows what hes doing very helpful kind and quick ! Best autozone in the city
