AutoZone Auto Parts on S Ashland Ave in Chicago, IL, is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Many customers appreciate the store's atmosphere and variety of products available for different vehicles. However, experiences with customer service can vary significantly. Some reviews mention unprofessionalism and below-average service, with certain staff members lacking knowledge. In contrast, there are positive experiences highlighted, particularly with knowledgeable and helpful staff who treat customers with respect. One customer even praised a particular associate for exceptional service. Overall, while some customers have faced challenges, others have enjoyed long-term positive relationships with the store and its staff over the years.