AutoZone on W Touhy Ave in Chicago, IL is a leading retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and patient staff, with many highlighting their willingness to explain products and pricing without being pushy. Michael S stands out for his professionalism and knowledge, especially noted for assisting with battery changes when another staff member was unhelpful. The store is praised for fast and friendly service, even during busy times, and is open 24 hours, making it a convenient option. Overall, the team is recognized for their excellent customer service and dedication to providing quality assistance for automotive needs.
I had a great experience at AutoZone thanks to Juan. He helped me with a Fix Finder report and took the time to explain everything clearly. He also helped me find the exact part I needed to fix my vehicle. Juan was professional, patient, and very knowledgeable. Excellent customer service definitely appreciate all the help!
May 2026
Appreciated the openness and help I got from the staff today. My situation was complicated, and everyone did what they could.
May 2026
Don't go afrer 10 30 pm, they will told you ONLINE ORDERS ONLY, so you will waste your time in this store...those lazy guys just talking each others...
