Avis Car Rental at Chicago O'Hare International Airport (ORD) offers a variety of rental options, including SUVs, luxury cars, and compact vehicles, to cater to the needs of travelers visiting the city. While some customers have experienced long wait times and issues with reserved pick-ups, the staff is generally praised for their helpful and attentive service. Employees like JW, Sandra, and Daniel have been singled out for their exceptional customer service, going above and beyond to assist customers and resolve any problems. Avis also offers long-term rentals, making it a convenient choice for extended stays. Overall, Avis provides an affordable way for visitors to explore Chicago's attractions, such as the Cloud Gate and Navy Pier, with the flexibility of a rented car.
Line was very long today, but it wasn't anyone's fault. Once we made it to the front of the line, we got a car within five minutes. I want to specifically shout out Leroy who had a great attitude and was very kind and personable with every person we saw him interact with.
August 2025
JW your the best... this man is what customer service should be molded to. Avis management needs to award this man with great customer service. Thank you sir. I'll never forget what you did for me.
August 2025
Pam and Linda at the counter are the BOSSES. Very helpful
