Car Rental in Chicago, IL

30 locations found near Chicago
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“I was helped by one of the managers on my return Ivan and there was some complications with the car and he was able to help me out. His customer service was excellent. His patience was excellent. His understanding was excellent. I do appreciate the time he took to figure out the problem with me and to help me I definitely would recommend this location”

4.4 Superb157 Reviews

“Just returned their blacked out Chicago G63 (highly recommend) and I couldn’t have been happier with the experience. Valentine was my contact from the very beginning and as a car guy it was a pleasure to work with someone who has a passion and knowledge for cars and the fleet he manages. He even took the time to show me around and talk about everything else they had available. The car was clean and ready to go on my arrival with a thorough walk through of how to work everything inside and the return process was quick with the security deposit being released immediately after inspection. I will be a repeat customer and I wish this place nothing but success, hope to see you again soon!”

4.5 Superb81 Reviews

“Emerald Club at National is the way to go in Chicago! It's easy to just get your car and leave and not wait in line. The price it's better too then a regular rent-a-car and you avoid the long lines. People with Positive Attitude working here every time we rent cars. Nice!! Love the Toyota cars! Great location and easy to get to from O'Hare Airport and easy drop off when you are done with the car and jump back on the tram back to the airport. We save so much time doing it this way.”

4 Good193 Reviews

“My new go to enterprise location is the one in goose island. The team is amazing and they are so friendly. They don’t bother you for minor things and take care of you. Shoutout to Paul and Lindsey who have taken care of my rentals for making it such an easy experience.”

4.1 Good99 Reviews

“I rented from the team at the Hyatt last week and they were great. Professional, personable and knowledgeable about both their in person and the online process. I rent a fair amount and it’s usually a neutral experience at best - and that’s fine. But you notice when something is above that. These guys are great. Definitely recommend.”

4 Good123 Reviews

“I cannot say enough good things about the Chicago downtown loop location and most especially the customer service received from Sidney! She is so wonderful, friendly and helpful. I look forward to picking up and dropping off my cars because of her. Thank you for the always easy and smooth car rental experience!”

4 Good105 Reviews

“Benjamin really helped me out and put me on a really good car. I will continue to be renting from enterprise if this keeps up and the staff is so friendly and easy to begin renting with.”

3.9 Good131 Reviews

“I’ve been going to this branch for years now. The staff is always friendly and they keep their cool even when the place is super busy during holidays. They helped me find a replacement car last second when I stupidly lost my keys to another rental. Kind, Professional, approachable staff. Enterprise the company…meh. This branch…awesome.”

3.8 Good164 Reviews

“We needed to run and pick up a box from Abt Appliances which was too large for our own sedan. We were going to get a truck rental from Home Depot, but they were unprepared and unprofessional. We needed something FAST. Mac Bauer and Enterprise saved the day. On a busy Saturday, right before they closed, we were in an SUV within an hour (timed from the call to the 800 line and preparation and pickup). We appreciated the veterans discount and the kind words from the 800 line operator. She was a pleasure to deal with and she found us a SUV that met our needs. When I picked up and then dropped off the next day, I became very impressed by the service and professionalism shown by Mac. The price was fair with unlimited mileage overnight and an immaculate SUV. We have used a different Enterprise near our car repair shop (3029 N. Kedzie) and our experience there was excellent as well. My wife and I plan to use Enterprise the next time we need to rent a vehicle.”

3.8 Good125 Reviews

“Drive Sally has the best people, the best service, the best mechanics & the best rentals for gig work in the industry. I’ve been a long time renter & have dealt with many different scenarios, they are always fair & timely with my requests. This is where you want to be if you are a gig worker in need of a great rental company.”

4.2 Good51 Reviews

“The enterprise at the Western Avenue location was more than helpful in explaining my options. When you rent a car because yours is being repaired, you never know what is going to happen. I was very fortunate, and my car was done the next day. Enterprise was quick and friendly.”

3.7 Good137 Reviews

“They are a really nice group of people. They assisted me by helping me move my car that had stopped near there lot and I wasn't even a customer. They identified what the problem was after making a quick observation. From that I can gather they must have exceptional customer service”

4.8 Superb27 Reviews

“This past weekend I traveled to Chicago. The customer service at Enterprise Car Rental was amazing to me. The customer support person “KA” welcomed me and the other customer's. The Rava 4 was perfect felt for me and thanks again Chicago Midway Airport Enterprise.”

4.1 Good51 Reviews

“National is probably the best customer service in comparison to the rest of the rental companies I’ve used by far. Every location from the Caribbean to the major cities in the US proper theyAre always great.”

3.6 Good165 Reviews

“This location definitely understands and provides customer service! The employees have been respectful in person and on the telephone. My multiple rentals were managed by Mr Liam Jackson. He is a stellar representative for the company! No AI could ever approximate or capture Liam's sincerity or commitment. He was available when needed and always pleasant, early morning or near closing. I previously rented from two competitors. Mr Jackson has provided concrete reasons to make Enterprise my go-to rental agency. I wish Mr Jackson success in his career aspirations!”

3.6 Good152 Reviews

“Wonderful service and everyone was just the nicest and helped me with the whole process. I'm sorry I don't remember specific names but your while team is just great!”

3.7 Good91 Reviews

“The car was clean and new. The process was easy but the length of waiting in line was a bit long since there's only one staff working for multiple rental company (MDW). However that staff was very efficient and friendly.”

3.8 Good69 Reviews

“They were all very nice, Alexis took care of my reservation and took excellent care of me. If you're ever in need of car rental service from this location please as for Alexis she is the BEST!”

3.6 Good119 Reviews

“I recently rented an Intermediate Car at the Chicago Millennium Park location. I received excellent service and care at this location from one of the associates, Hudson. In fact, he provided service that far exceeded my expectations and assisted me to make sure the process went smoothly. I will be renting from them again and highly recommend them.”

3.7 Good72 Reviews

“I give them 5 stars. The place is very busy. If you are trying to call them, the phones are very busy too. They get you in and out as quickly as possible. Renting the car, returning the car, and payment are all done with very good service. I look forward to renting with them again soon. Renting a car is expensive in 2024, and some will give you advice to not buy the full insurance package that is offered, because it is expensive, but I always get it because anything can happen. It reduces the stress level when driving a rental.”

3.8 Good57 Reviews

“We rented a Ford Expedition Max from Alamo for four days when we visited Chicago for the yearly autoshow. Upon arrival at terminal 5, you take the lightrail to MMF, where major rental companies are located. At the Alamo counter, we were promptly assisted by enthusiastic and friendly staff. The formalities were quickly sorted, and the car was ready in the garage with only 900miles on it!After some instructions, we received the toll device at the exit. We were pleased with the car, and upon return, the process was efficient without any unpleasant surprises. This being our first rental after recent negative experiences with Hertz (where we hold the Five Star Gold status) in Europe, we wholeheartedly recommend Alamo in the US! We happily switch to Alamo for future rentals :-)”

3.7 Good65 Reviews

“Would definitely rent from Evan again! He was willing to pick up the rental from me to accommodate my busy wedding weekend. The Porsche 911 was a hit at the wedding and I look forward to renting from again when I'm in town.”

4.8 Superb18 Reviews

“Damion was absolutely awesome. He is really professional . When time to rent a car again I will definitely use this shop. I also want to thank Luke Long for explaining things to me as well”

4 Good37 Reviews

“Ive dealt with SDA Global for 10 years now. They have always been excellent to work with and always above board. I highly recommend SDA Global to any company needing quick safe and reliable efficient and economical transport services anywhere in *****************.”

5 Superb14 Reviews

“The best customer service I have ever experienced not only at a car rental, but anywhere. The staff were polite, personable, knowledgeable and nothing seemed too much trouble. I really can’t think of anything that was even a slight issue with the whole experience.Faultless!”

3.5 Good82 Reviews

“I recently had an outstanding experience with One Way Car Rental O'hare From the moment I made the reservation to the time I returned the vehicle, everything went smoothly.”

5 Superb13 Reviews

“Would have been happier had the web site been more upfront about the expected deposit (had my license info and where we were renting, should have made for an easy popup), but I can't hold that against the desk staff. The desk folks were extremely friendly, handled my frustration with professionalism, made sure we got a really nice vehicle, and gave us a couple tourist tips that helped. Check-in was quick and we were on our way. Good job.”

3.5 Good77 Reviews

“Good afternoon, My name is D. Robinson I am an Area Manger for construction and engineering for AT&T. I wanted to express my sincere gratitude for the exceptional professionalism and outstanding customer service support Dorian provided me on yesterday. His dedication to ensuring a positive experience did not go unnoticed. His expertise and commitment to resolving issues swiftly reflect the high standard of service that sets your team apart. I appreciate the seamless communication and the genuine effort you put into addressing my concerns. In a world where exceptional service is increasingly rare, Dorian's dedication to customer satisfaction truly stands out. I wanted to say Thank you for going above and beyond, making my experience with Enterprise a positive and memorable one. Wishing you continued success and looking forward to future interactions with your team.”

3.3 Good182 Reviews

“The staff at this location were incredibly kind, curteous and quick. I needed a rental car after an accident and after all the headache that it was for me, my rental car was by far the easiest thing!”

3.6 Good48 Reviews

“Jack was very helpful and checked me out quickly. He followed up by making sure there was nothing more he could do to improve my experience. It was a great experience. Thanks Jack!”

3.9 Good28 Reviews

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