Avis Car Rental Chicago is recognized as one of the world's top car rental brands, known for its customer loyalty and excellent service. Many customers praise the friendly and helpful staff, noting quick and efficient pick-up and drop-off processes. Vehicles are often reported to be new, clean, and well-maintained, with minimal wait times. However, some customers have experienced issues with customer service, including instances of miscommunication regarding vehicle availability. Despite this, many long-term renters express high satisfaction, highlighting the kindness of the owner and personalized service. Overall, Avis Car Rental Chicago is recommended for those looking for a reliable and professional car rental experience.
Worst customer service ever! I was scheduled to pick up a rental car…. Then when I arrived the worker lied and said he left me a voicemail and said the car was unavailable! I checked my phone and it was confirmed it was a big fat lie.
March 2025
The service was great I would recommend getting a car with Avis 👍
February 2025
I have been renting cars from this location for 2 years now and had nothing but good experiences! The owner is extremely kind and always makes sure I get in and out quickly and safely.
