This Bank of America drive-thru ATM location is generally appreciated for its helpful and friendly staff. Customers often mention the young ladies working there as being nice and going above and beyond to assist. Eduardo Sosa is praised for his patience, respect, and engaging manner, making visitors feel welcomed and valued. The service is seen as professional and accommodating, though some note that wait times can be long, especially when there are few tellers available. On busy days, wait times for simple transactions like cashier's checks can exceed 30 minutes, and the interior ATM line can be worse than the drive-thru. Customers also appreciate that the branch always has $2 bills when needed. Overall, while the branch has seen improvements over the years, adding more tellers and ATMs could enhance the experience further.
The teller do a hell of a good Job to me they talk to me and make me feel like Family and I likeir keep it UP
March 2025
I really enjoyed talking with the Financial Center Manager of this bank. They were very professional, and the customer service was great. Anthony Garland and Keith Sledge, I give you 5 stars*****
January 2025
My favorite bank of America I also love the new renovation and the staff is always so nice and professional
