The Boost Mobile store at 5617 W Belmont Ave in Chicago is frequently praised for its outstanding and unparalleled customer service. Multiple reviews highlight staff members who are friendly, fast, patient, kind, helpful, and professional. Employees are noted for going above and beyond, keeping customers updated on new phones and promotions, and taking great care of last-minute or overwhelmed clients. They quickly figure out and fix issues with service, SIM cards, and accounts. The staff is also commended for explaining every option thoroughly, finding affordable phone plans, ensuring devices are connected and working, and even helping to create new email accounts. Customers report feeling that the salespeople genuinely care about their purchases without making them feel guilty for spending time with them. Many reviews state this location is highly recommended for anyone needing a new phone or service help, with several customers noting it is worth traveling farther to visit this store.
Great place super clean , Had the store Manager Memo help me out with a new phone and line. He was great quick , amazing customer service. Very Surprised and Happy
June 2025
I love coming to this location! They’re very friendly and fast, especially Jasmine. She always keeps you updated with new phones and promotions.
February 2025
This location is probably the best I been to. They help you out. The other locations are bogus. They don't help you out, just give you attitude.