Budget Car Rental offers a mix of experiences for its customers. Many reviews highlight the friendly and helpful staff, with specific praise for individuals like Linda and Ericka, who provided excellent assistance during the rental process. Customers appreciated the courteous service and professional management, particularly when extending rentals or adjusting prices. However, some reviews mentioned issues with the speed of service, especially on busy Saturday mornings, leading to long wait times. Additionally, there were concerns about vehicle maintenance, as one customer faced a flat tire and poor service from a particular employee. Despite these challenges, Budget Car Rental is recognized for its affordability and efforts to improve customer service, making it a viable option for those in need of a rental vehicle.
Not good... Paid for unlimited tolls and still had to pay cash at the tolls... And don't get the gas fill up they OVERCHARGED
July 2026
I was up charged. Despite specifying that I would refill the gas tank on return, the gas service option was added to my bill and charged at drop off. Budget has refused to allow me to dispute this nearly $100 additional charge.
July 2026
Longest lines! Horrible horrible experience!!!! Be prepared to WAIT
