Budget Car Rental
Budget Car Rental,
Truck Rental,
Car RentalHours:
8181 S Cicero Ave, Chicago IL 60652 Hours
About Budget Car Rental
Budget Car Rental offers a mixed experience based on customer reviews. Many customers appreciate the quick online reservation process, which allows them to choose their rental options in advance. The service at the Oak Lawn, IL location has received praise, particularly for the professionalism and helpfulness of the staff. One customer highlighted a great experience with a staff member who provided excellent customer service, allowing for an easy extension of the rental at a minimal charge. However, several reviews noted issues with vehicle cleanliness. Many customers reported receiving cars that were dirty, with some finding food remnants inside. This has led to frustration and disappointment, especially when compared to experiences with other rental companies. Additionally, suggestions for improving customer service include better communication regarding the rental process and transparency about charges. Overall, while there are positive aspects of Budget Car Rental, particularly in customer service, there are significant areas for improvement, especially regarding vehicle cleanliness and clearer information for customers.
Most Recent Reviews
January 2024
I made the reservation on line. This allowed me to think about and choose what I wanted to pay for. I would do business this way again.
December 2023
Excellent staff. Can drop at Midway for no extra fee.
November 2023
Excellent service, good value, and helpful courteous people made my local car rental experience a good one.
More Comments(92)
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