The Burton Chicago Flagship Store provides top quality snowboarding gear and amazing customer service. The staff is super nice, super welcoming, helpful, friendly, and incredibly efficient. They really love snowboarding, creating an awesome and great store experience. Expert advice and tacit knowledge are key here, with staff speaking from experience as snowboarders themselves. They are super knowledgeable about all products, from boards and boots to bindings and other gear. Assistance includes finding the perfect fit, giving awesome recommendations, and guiding customers through processes like sizing and setup. The service is highly professional, authentic, and no frill. The store serves as an important community touchpoint, offering a supportive and empowered vibe. It is a highly recommended shop for anyone looking for gear, advice, or a welcoming representation of the Burton brand.
Super nice staff! I needed some help with my board and the guy who helped me was super efficient and friendly. You can feel that they really love snowboarding. Awesome experience, thanks Burton Chicago!
February 2025
this was prob the best sandwich i’ve eaten frm subway i actually messed it up
February 2025
Milo was incredibly helpful assisting my friends with their snowboard gear. She took the time to ensure the perfect fit for boots and bindings. Highly recommend stopping by the shop.
