“On Oct 7th, my mother and I decided to shop for an elliptical machine. We planned on visiting three stores on the Northside of Chicago. Our first stop was @ Fitness Factory.As soon as we entered Fitness Factory, Ken Maxie greeted us. We told him we were in the market for an elliptical machine, and we wanted to try a few to see how they felt.Ken showed us three different machines. One from the basic, one from the midgrade and an elite level. He explained the difference between each machine.Within thirty minutes we decided to purchase our machine. We walked in Fitness Factory to gather information and left waiting for our new elliptical machine to be delivered.The reason we purchased the machine is because of, Ken Maxie. Ken was patient, informative, polite, and professional. I want to thank Ken for his due diligence. If it wasn’t for Ken, we would have continued our search and may not have purchased the Elliptical machine from, Fitness Factory.Ken was great; however, we were very disappointed with the delivery service. The two delivery men we Hispanic and didn’t speak English. I have nothing against Hispanics but I do have a problem with people in the customer service industry, in America, that cannot speak English.Other than the non-English speaking delivery people, everything was great.Thanks Ken”
“Took my girlfriend in to get a new complete skateboard (her first one in 10 years or so) and the dudes were the coolest at this shop. they weren't trying to upsell us on anything and let us browse for a long time before making any decisions. i wish i lived in chicago so i could come back to this shop again. easily a 5 star experience you wouldn't get at zumiez in the mall (:”
“Simply the best tennis stringer in Chicago. Louis is fast, professional, and very personable. He has a great selection of rackets, balls, and strings. He delivers a consistent stringing job that feels the same each time I use it. Louis does an amazing job and I cannot recommend this business enough.”
“GideonIs THE BEST senior certified specialist that made my first New Balance experience the best!Please ask for Gideon and make it a New Balance experience!!!Thx Gideon!!!!!”
“My experience at Fleet Feet was great. I got great service. I bought some fine walking shoes that fit perfectly. The store is well located & pleasant. The person who attended me was helpful, interesting, knowledgable & upbeat. I also bought Fleet Feet socks. Super tight at ankle -no "give", no flexibility to them, like compression socks. Will return them. BUT buy more of the same walking shoes!”
“I don't always run into stores five minutes before closing. But when I do, I appreciate when the staff is a good sport about it. I went in to make an exchange. Mallory was great to work with. Easygoing, efficient. I will definitely shop at Rapha again due to the customer service I received. Thanks Mallory!”
“Amazing staff and very nice and clean shop, Jacob and Adrian helped with everything I needed, I stopped in to get clew snowboard bindings. I went to 3 stores and they were the only place that had them!”
“Great experience at this store! I came in to get fitted for some step on boots and a demo on how to use the step on system. Milo who helped was quick and informative in the process! Highly recommend going into the store if you have any questions or looking to buy!”
“I've been going to Scott and Lee for years they have all my lay outs how I like my bowling balls drilled saved in their system. They definitely have all the bowling knowledge that you need to know about any bowling ball that would best fit your game. I have rolled two 300 games in the past 2 years with the bowling balls that they have drilled. They're simply the best in my opinion that I trust with all my bowling balls.”
“Nakita was great! She spent a lot of time with me finding a good shoe that worked with my mileage and running style. Highly recommend. Fleet feet seems to have a wonderful and caring staff!”
10AM - 7PM
48 E Walton St, Chicago
Sporting Goods
“Huge fan of the brand and this store that I visited many moons ago. Highly recommend anyone outdoorsy to pop in and check out the great array of products, chat to the friendly staff and maybe even catch an event if you’re lucky. Can’t wait to check it out again on my next trip to the states. Love from Melbourne,”
“Great experience. I placed an order for a jersey for my son on a Wednesday afternoon and my order was delivered within 2 days. I only paid for standard shipping. I can’t believe how fast the jersey came! Most places would send an email a couple days later telling you your order just shipped. Order was accurate. Thank you!”
“Excellent customer service! The people there are very personable. We will definitely go there for all our tennis needs. Thank you for treating little tennis player so kindly.”
“The experience is always pleasant and positive. I don't go often, so I don't always see the same people, but everyone sounds very knowledgeable and are helpful. I love a good pair of running/walking shoes due to supination of my foot. Wish I bought them more frequent than I have in the past.”
“Amazing service and was assisted immediately, my and my friend where searching for a specific pair of shoes and went to many other shoe stores in search these spending two days prior and was assisted and found the shoes within 20 minutes of entering the store. This store location is very accessible with the green line being a 3 minute walk away at Cermak-McCormick Place station on the near south side on the green line.”
“This was a nice surprise as I was walking Wicker Park. It’s an outlet so prices are discounted significantly, and sales are final. Can find some great gear at a pretty good price if you look around.”
“Always a fine selection of Sox, Bears, Hawks and Bulls gear for all ages. Bought a couple hats and shotskis and found a couple deals for my grandchild as well. They have everything you can imagine for the sports fan in your life. Highly recommended with Great service and smiley faces always willing to help.”
10AM - 6PM
8510 S Cottage Grove Ave, Chicago
Sporting Goods
“Great experience. Went to retirn something ordered online. Showed my receipt and the gentleman was helpful. Then I shopped around and if I needed something I asked and the employee looked it up and helped me get the item I wanted.”
“Came here based Google reviews. My son needed cleats, shin guards and socks. Easy street parking.We went around 12:30pm but it was closed despite the hours saying they were open at noon on Sunday. There were 2 other customers waiting outside and they let us know that someone was on the way to open the store and should be there in 10 minutes. We were relieved so to wait out the time, my son & I went next door and ordered smoothies. When the store opened, we walked in and noticed a great selection of cleats. The sales associate was helpful finding a pair of cleats for my son, but unfortunately they didn’t have his size. We did find shin guards and socks so the trip was worth it. I’ll be back when my son needs more gear.”
“My husband had a “Fergie Jenkins is still my favorite” shirt and some how it got lost while traveling. I was in the area before the Cubs game today and stopped in to see if they still had it. The guy helping me said they didn’t have any in the store but was having the warehouse checked. His coworker asked what we were looking for and he said “I don’t think we do, but I can have one made for you if we’re totally out”. I was blown away by their customer service and willingness to go out of their way for 1 t-shirt. Luckily, they had 1 last shirt in the size I needed, but your company has earned a life long customer!”
“Lorena was so kind and helpful when I was finding gifts for my family and helped me find a little keyring for myself to remember the last month in Chicago! Best souvenir shop I found in Chi, easily!”
“We loved our experience! We went for a bulls game! It was great! Awesome seats loved that we ordered food from our phones and it was brought right to us quickly. The staff were very friendly and the venue was clean.”
10AM - 7PM
2 S State St, Chicago
Sporting Goods
“I love this store. I feel like even if you're not into skater/ alternative wear you still should visit this store nd specific location. EVERYONE (staff) is always so pleasant, welcoming nd helpful. I'm not sure of the hiring process but bravo. I recommend it 10 times over.”
10:30AM - 5PM
4815 W Diversey Ave, Chicago
Sporting Goods
“(Translated by Google) Sports goal is better because it has good prices and you don't spend a lot of money(Original)Deportes gol es mejor porque tiene buen precios y no gastar mucho dinero”
“Pretty cool store. Lots of stuff but not as much as online. A great variety of shoes to try, but missing the boots and sandals (but that's probably just because it's getting colder). Everyone was very nice and helpful, the service was great and I tried on lots of stuff with no problem.”
“Pretty good, exactly what you would expect. I knocked a star off because I ordered something and had it delivered to the store. They had it for over a week without telling me. When I finally called to ask about it, all I got was sort of an "aw shucks." Stuff happens, no big deal. I'd still use them again if it was the most convenient option.”
“Everything worked perfectly and exactly as we hoped. The crew arrived exactly when they told us they would; they were courteous and professional. The set up was quick and efficient as was taking the bleachers down. The price was reasonable. We will definitely work with them again.”
“(Translated by Google) Recommendable! The best prices and merchandise selections compared to other places(Original)Recomendable! Los mejores precios y selecciones de mercancía comparado de otros lugares”
“I've bought items a few times at this store and have always been able to get what I needed. Previously, I purchased a Mexico uniform for my son in the colors that matched what the team wore in the Copa America Final. Today, Jorge was very helpful as I was buying a FCB jersey for my nephew. Both times the staff customized the jersey for a nominal charge while I waited.”
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“Pleased all around with our experience. I appreciate the care taken to target my young runner's specific needs. Beverly is professional, welcoming and knowledgeable. Our new destination for walking and running shoes. All too pleased to support local.”