Chase Bank provides checking, savings, and mobile banking services. Reviews note that service in person at the branch is often great, pleasant, and helpful, with staff described as a great team that is incredibly kind, attentive, knowledgeable, and professional. Many customers report a positive and easy banking experience, with staff able to expedite processes and provide understandable assistance. However, there is a consistent report that the phone service is problematic, with the listed number never being answered. For notary services or other needs, scheduling a live appointment or walking in is recommended instead. Overall, the branch staff are seen as caring about customers, which is considered a breath of fresh air. Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.