Chase Bank offers a range of services including checking, savings, and mobile banking. The bank's ATM machines, however, are reported to be old and slow. Despite this, the customer service is excellent, with tellers, security personnel, and bankers providing prompt and helpful assistance, particularly in resolving complex issues. Customers have found the bank's services reliable for both domestic and international transactions, as well as for business banking.
The ATM machines are so old and slow! I live in a big city and I don’t like spending more time than necessary in the bank
April 2023
Unreachable by phone. They are "busy helping other customers" then they hang up.
December 2022
Excellent customer service from everyone including tellers, security women and bankers.Sophie Chen is the best at resolving issues whether they be complex is simple.
