Had to exchange USD to Mexican Pesos physical currency and Connie W, Amjad S, and Kasia P came through in a pinch! Very helpful and polite! Explained the exchange rates and loved not having to pay any fees since I am an account holder. Will come again for any future transactions such as these for upcoming vacations abroad!
December 2023
Don't bother going to the currency exchange here. Long lines, poor attitudes, lack of resources. How a bank of this size doesn't have most major currencies is beyond me. Save yourself a trip and try somewhere else.
September 2023
Autumn took care of me, she was professional, one con I showed her my Mexican Voter Registration ID. She asked me if I have a state idI was a former employee of chase. I know on your system it gives you an option for Mexican Voter Registration.