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9AM - 5PM
9443 S Ashland Ave, Chicago
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9AM - 5PM
6400 W North Ave, Chicago
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“Angela Reed at the West North Ave location was an absolute life saver for my Grandma and I. We had a stressful family matter to take care of and in a short amount of time due to being from out of town. Angela spent most of the day helping us work through it and was so kind throughout the whole process, never once making us feel like a burden on her day. She went above and beyond to ensure we were able to complete our business before leaving the bank and back home. Her kind personality and professionalism made the process so much easier and doesn’t go unnoticed. Thank you to Angela for EVERYTHING! We wish all bankers were like you.”
Open 24 hours
20 N Clark St, Chicago
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“Let’s get into this amazingly delicious corn beef sandwich served from the kitchen inside the Red Pepper Lounge. The sandwich was served on white bread toasted to perfection, with just the right amount of mustard, and the meat was tender as a mothers love, and don’t hold the cheese. And what’s a corn beef sandwich without a pickle and chips, yep, it came with that too.Hands down this sandwich is definitely worth writing home about and is worthy of a chef’s kiss, which goes to the chef holding down the kitchen Chef Russ.Other notable mentions, I stopped in on a popular night, Friday, but my wait for food wasn’t long and I was able to have a great cocktail while I waited. When entering it looks crowded, but the kitchen is in the back where there’s plenty of seating and another bar.But hey don’t take my word try it for yourself. Enjoy…I know I did!”
“Always a great experience.Very friendly people.7 years ago a lot of attitudes there ,had a manager who was a real tool.however ,things shaped up ,the manager to date is a nice guy and all the girls are very nice and helpful to me.”
“Hi, I'm Alex and I've been shopping at this ATM for a long time and I wanted to get a discount for all the money I've spent buying bitcoin in this location. So I called customer service and talked to David who gave me a discount that helps me a little for my next purchase. So thanks to David I was able to get a discount that helped me out a bit. Thanks, David.”
“They got great customer service and just wish they had a little bit more help it's usually pretty busy there and they only have a handful of employees, especially the weekends but the customer service makes up for the long waits”
Open 24 hours
10 S Wacker Dr, Chicago
Atms
“Kevin.. man oh man. This man didn’t only save us at the bank but outside of the bank as well. We came in to handle some things and he took great care of us. We couldn’t get everything handled the first night so we stayed and got it all figured out the next. This nice man guided us into all the right directions. He was the most friendly welcoming gentleman I have ever encountered. He had every answer we needed. When we split ways at the end after he took care of us and it was the saddest thing. Traveling from Michigan to Chicago for one thing ended up being so worth it all for Kevin. We will be back to visit him and make sure he’s doing well :)”
“Will the assistant manager is the only reason why I stayed with Huntington Bank after the merger. It was nothing but a nightmare from dealing with their CS department and them not knowing what was going on. I finally went to a branch to dealwith my issues and Will was extremely helpful and was willing to guide us through the issue that we were having. The staff at this location is super nice and Will makes the branch run smoothly.”
“Kamil helped me over the phone fix an ongoing issue I had with my business account he is truly an asset to your business!!! Truly best over the phone experience! Knowledgeable and helpful!!!! I would give 10 stars if I could!”
Open 24 hours
225 S Canal St, Chicago
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“Chloe rearranged her schedule late on a Friday afternoon to open up a business account for me. She was fantastic to work with and made everything go real smooth. Thank you Chloe for a 5 star experience!”
“Good thing happen when u wait our have a passion it does Really i had to wait but gorgeous female so that made my day p.s i had to get out and come back to take smoke brake if the ghetto people now what i mean p.s thank for the person who help me his performance what good i see you the 18 at 11pm”
Open 24 hours
2801 W Devon Ave, Chicago
Atms
“Over the years, I've done my share of banking at Citibank. This location is one that I have frequented. Though they have opened newer locations and I have more availability to services, this is still at the top of my list. What has made this location standout for me is the personal service I have grown to appreciate with every trip. There's a personality that is lended with every transaction. The same used to resonate with the bankers but almost all have been switched to newer locations or left to other banks. A few steller tellers were also taken at that time. (Effing bummer.) The first-rate personality originated with one main banker/manager at this location more than a decade ago. An Asian-Indian-American woman that always had warm regards, referred to customers by name, she'd ask about families, spouses & catch up with customers on a daily basis. That warm regard & attitude was relayed through the tellers/bankers and added to a personable environment. That made every visit that much more memorable. But alas, she too was moved elsewhere and eventually left the company. Since then, they have never been able to capture that feeling. Since, they have been replacing older employees with younger ones. I'm not being an ageist here but it's apparent, that is what has changed most. Is it bad? No. But, they could have done it over a period of time. So that the newer staff could learn something from the more "seasoned." Over time I've gotten to know some of the new folks but will often opt for tellers that I'm more familiar with. They know what my banking needs are and there is no further description necessary. Note: The public number for the branch is not listed anywhere. I'm not sure why that is. They have tellers and bankers that can speak Hindi, Urdu, Assyrian, Espanol and a couple more languages. This location is one of few Citi locations offering service in different languages.”
“My checking account was hacked . They knew and froze my account immediately. I was on the phone with First Personal for less than 2 mins . I was on the phone with with Comcast to cancel a payment took me 5 phone calls with Comcast for over an hour trying to get a live person . HATS OFF TO FIRST PERSONAL!!!”
Open 24 hours
8400 S Stony Is Ave, Chicago
Atms
9AM - 5PM
5687 S Archer Ave, Chicago
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“Review is more about private client banker Selena E and not Chase. I live right around the corner from the chase on Archer and Kedzie. I had an issue come up where we needed to provide addl details to continue our relationship with Chase. I first went to the one nearest my gym on Pulaski, but the commercial banker there, Gigi, was new and couldn't really help us, she was nice, but directed us to the other one. The Chase at 4363 Archer. THIS location reps was just rude and didn't care if we weren't happy and closed our accounts and went elsewhere, which is exactly what we were doing after that dialogue on Archer, but bec it was a holiday, the credit union we were considering was closed. We then got a call from Gigi wanting to know if we got it resolved. We explained that we had not, she then directed me to the one at 5687 Archer where we met Selena. She was able to answer our questions with ease and keep us as clients. It was even simpler than we thought. I assure you... we were closing our commercial and personal to go with a credit union bec of the poor attitudes from the rest of Chase's reps. They have our mortgage as well. If it wasn't for the high interest rates, I'd of refinanced as well... thats how bad I wanted away from Chase. Someone somewhere needs to take notes from Selena.”
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“Excellent personalized service. It is very important to establish a relationship with bank representatives. They have exceeded my expectations through several years of transactions.”