Dollar Car Rental - Chicago Midway Airport
Car Rental
Hours:
5150 West 55th Street, Chicago IL 60638
Hours
About Dollar Car Rental - Chicago Midway Airport
Dollar Car Rental at Chicago Midway Airport offers an affordable and often efficient rental experience, with options to save money by pre-paying. Many customers report smooth, nice, and efficient service, describing pick-up as a breeze with very helpful and charming staff who explain everything clearly. The process is frequently super easy for both check-in and getting the vehicle, even with delayed flights, as the location is accommodating and stays open late. Drop-off is typically easy as well.
However, experiences can be inconsistent. Some major issues have been reported, including problems with pre-paid tolls not working. More seriously, drop-off and vehicle handling procedures have sometimes failed, with reservations not closed properly and cars being re-rented without being cleaned or checked for lost items. This has led to situations where customers' belongings were left in trunks and customer service in resolving these losses was poor, with staff not calling back as promised. While some long-term renters have never had major problems, recent criticisms include receiving cars with unclean interiors, lacking items like an ice remover, and a noted issue with certain SUV models where the trunk does not remain locked. Despite these problems, the overall service is often praised for being quick and helpful when operations run smoothly.
Most Recent Reviews
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September 2026
Check in and rental process was easy and efficient. Staff was friendly and got me on my way without any fuss. Car was clean and the rates are very reasonable. Have used Dollar in Chicago and Hawaii and was pleased both times. Will definitely use Dollar Car Rental again.
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August 2026
Met my expectations. The vehicle was ready the moment I arrived. I was very satisfied that everything went smoothly. Thank you.
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August 2026
Great employees seemed very professional and nice. Perfect car, no lines at midway rental spots! Great value for the rental too!
More Comments(274)
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Chicago, Illinois