FedEx Ship Center in Chicago, IL, offers a range of services including packing supplies, boxes, and various FedEx shipping options. Customers can have their shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides expedited, standard, and economy shipping services, with FedEx Ground being faster than UPS Ground to many locations. Reviews highlight the friendly and helpful staff, with one customer noting the team's willingness to stay late on a Saturday for assistance. While experiences with FedEx delivery drivers have been mixed, many appreciate the excellent service at this location. Specific praise has been given to staff members for their kindness, patience, and language skills. Overall, the business is recognized for its strong customer service and commitment to meeting customer needs, making it a reliable choice for shipping services.
Lamar was extremely helpful and friendly. He really helped me when we had a tight deadline. Really appreciated it, especially given how busy he was. His manager at this location was also lovely and patient with us. Thank you for all you do!!
April 2025
I was in and out in no time. The employee was attentive and friendly, facility was clean, neat and organized.
March 2025
The staff at this office stayed late on a Saturday to get my package when I arrived just at closing and they were so nice, you have great staff!
