The UPS Store #5428 in Chicago is a friendly and professional local business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located at the corner of Grand & Ogden in the N Community Center next to Starbucks, it is known for its knowledgeable staff who are always helpful and patient. Customers appreciate the secure and professional packing, especially for delicate items like ceramic art pieces. The staff's kindness extends to making returns easy and handling reprints patiently. Small business owners find the store convenient and enjoyable to visit, thanks to the friendly atmosphere and attentive service. Many customers highlight the excellent customer service provided by staff members, who are described as kind, patient, and happy to assist with any needs. Overall, this UPS Store is highly recommended for its professionalism, helpfulness, and welcoming environment.
Customer service was amazing from both employees in store! Both employees at the store on Monday, August 25 were so kind and I would come back just to get great customer service from them again.
July 2026
Gonzo and team are so helpful. We have going to them for 20 years and their is always fast, reliable and friendly.
April 2026
everyone is always so friendly and helpful! love this location. thank you for all that you do!
