FedEx Office Print & Ship Center inside the Chicago Marriott Downtown Magnificent Mile offers a wide range of services to meet business and event needs. Customers can easily handle packing, shipping, printing, copying, signage, and last-minute office supplies. The staff is consistently praised for being helpful, friendly, and attentive, with multiple reviews highlighting outstanding customer service from team members such as Rebecca, Samantha, Trey, and John. The location in the heart of Chicago's Gold Coast provides privacy and convenience, especially for those attending events at the hotel or nearby. Customers appreciate the quick and efficient service, even when facing technical issues with self-service machines, which staff promptly resolve. Orders can be submitted online for pickup at the hotel or convention center, making it easy to get marketing materials, flyers, or signs ready for meetings or events. Overall, the center is highly trusted and valued for its helpful staff, convenient location, and reliable service.
Samantha deserves a raise! She saved us during a disastrous situation caused by a marketing error. 5 stars
November 2023
Scheduled fedex pick up from my hotel never executed. Was able to work with the staff at the Intercontinental and the Marriott to get my express shipping out before last pick up. Incredibly helpful
April 2023
Excellent. Fast and efficient. I had some issues with the self-service multi-functional machine, but the store manager took good care of us.
