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July 2022
Absolutely ridiculous hold time of 7+ hours. I will be putting my money in a different bank. The merger of 1st Midwest to Old National is a nightmare and I now have absolutely 0 trust in this bank.
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February 2021
When it comes to customer service, they are terrible. I write to them and they send generic responses and do not try to help or explain anything. This happens often with them. Very disappointing when trying to talk about your accounts and they don't care to help
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July 2020
It wouldn't be that bad of a bank. If they didn't get my information wrong, half the time. It's a hit or miss place.