First Northern Credit Union is a not-for-profit financial institution providing personalized member service. Reviews highlight experiences with personnel who are amazing, professional, personable, and wonderful to work with. Staff members are described as informative, welcoming, patient, and helpful, simplifying processes and explaining everything thoroughly. They are consistently available and prompt in answering questions, eager to help and going over and above. Members report positive outcomes for financial needs including auto loans, mortgages, lines of credit, and credit cards. The credit union receives high recommendations for all banking needs, with excellence noted in their service. Membership is available to those who live or work in specific Illinois counties or cities, are employed by certain companies or Northwestern University, or are related to a current member.
I have never had a problem with FNCU and everyone is always helpful and knowledgable.
December 2023
I am a member for way over 40 years. My experiences with the staff were always positive, and didn't have to look for another bank yo do my finances. Even now that I live in another state!
October 2023
Lindsey Swanson was amazing to say the least! From the moment we talked on the phone, and through the entire process, Lindsey was informative and welcoming. She simplified things for us, explained everything thoroughly, and was available consistently for any and all questions we had. She is who we will recommend to everyone... read full comment
