Fletcher Jones Audi is a highly professional and customer-focused dealership serving the Chicagoland area. It offers a wide selection of the latest Audi models and pre-owned vehicles, along with exclusive lease specials and flexible financing options. The dealership features a modern service center equipped to handle routine maintenance and repairs, providing timely service and helpful amenities like loaner cars and Uber vouchers. Customers praise the friendly and knowledgeable staff, including service representatives who are helpful, prompt, and communicative. The check-in process is efficient, with informative vehicle inspections shared through concise videos. Many customers feel confident in the quality of service and trust the technicians to keep their vehicles safe and reliable. The sales team is described as courteous, welcoming, and efficient, making the car-buying experience smooth and enjoyable. Overall, Fletcher Jones Audi is recognized for its outstanding staff, quality service, and a commitment to making every visit a positive experience for both sales and service customers.
Nice. Wish they had a buy more interesting interiors though.
November 2025
Had to have really deep door ding repaired. Vehicle out of warranty so I can't say I'm happy about the cost, but the service (Manny=service advisor) and the work were excellent.
November 2025
Audi Chicago is always very professional and good at communicating timing and what not while your car is getting serviced. In addition, the provide uber vouchers to and from which is a nice touch.
